This group is meeting in-person only.

To register to attend:

please contact the Chamber Staff facilitator.

Seeds to Leads is a category exclusive networking group. Their group goals are to build trusting personal and professional relationships that lead to professional referrals and business success. S2L members hold one another accountable for the services they offer and the professional handling of their cross referrals so they all may continue to grow and prosper. Guest speakers visit to educate them on issues relevant to the times. They meet the 2nd & 4th Wednesday of each month.

Coffee & Informal Networking 7:45 am; Meeting starts promptly at 8:00 am.

Please note:

• Greater Valley Chamber Membership is required.
• Guests may attend a meeting prior to joining.
• There is a separate application and fee for the networking group.

For more information on this Business Referral Group contact the Chamber today.

Meeting times/days may change due to special presentations, holidays, weather, etc.

Snow Policy: If Shelton schools are cancelled, or delayed, the meeting will be held virtually.

This is a 3 days course. You will see the starting date and time on Eventbrite listings. The course will be delivered on three consecutive days.

Certification Overview:

The Salesforce Administrator certification validates expertise in managing and configuring Salesforce applications. It demonstrates proficiency in user management, data management, security, customization, automation, and reporting. The certification is obtained by passing the Salesforce Administrator exam, which assesses knowledge of Salesforce features and best practices.

Training Overview:

Certification Planner offers a comprehensive Salesforce Administrator training program that equips individuals with the knowledge and skills required to excel in managing and configuring Salesforce applications. The program covers a wide range of topics, including user management, data management, security, customization, configuration, automation, and reporting. With experienced instructors and a hands-on approach, participants gain practical experience through real-world scenarios and interactive sessions. The program ensures a thorough understanding of Salesforce concepts and prepares candidates for the Salesforce Administrator certification exam. Certification Planner's training program is designed to provide individuals with the confidence and expertise needed to succeed as Salesforce Administrators in today's competitive business environment.

Salesforce Administrator Course Highlights:

• Comprehensive SF Admin exam prep training
• Classes scheduled every month in over 120 cities.
• Weekdays and weekend classes
• Certified and experienced instructors with industry expertise
• Additional Resources for Administrator exams
• High success rate among participants
• Exam booking support & more

Take advantage of our limited-time promotion and enroll now to save on your course fees! Secure your spot for in-person classes at $1999 or opt for live online classes for just $1799 before the promotion ends. Don't miss out on this opportunity to invest in your education at a discounted rate.

Key Features of Salesforce Administrator Certification Training:

1. 3 days In-person Classes: Certification Planner offers in-person training sessions for Salesforce Administrator certification during weekdays and weekends, allowing participants to engage directly with instructors and fellow learners.
2. Guaranteed to Run Classes: The training program ensures that classes are guaranteed to run as scheduled, providing participants with certainty and convenience.
3. Salesforce Expert Instructors: The training is delivered by Salesforce-certified instructors who have extensive industry experience and in-depth knowledge of Salesforce administration.
4. Approved Courseware: Certification Planner provides approved course materials that align with Salesforce's official curriculum, ensuring the content is relevant and up-to-date.
5. Actual Exam Based Practice Tests: Participants gain access to practice tests that simulate the format and difficulty level of the actual Salesforce Administrator certification exam, helping them prepare effectively.
6. Real-Time Trailhead Learning Experience: The training program integrates real-time Trailhead exercises, allowing participants to apply their learning in practical scenarios and reinforce their understanding.
7. Highest Success Rate: Certification Planner boasts a high success rate, indicating the effectiveness of their training approach and the preparedness of participants for the Salesforce Administrator certification exam.
8. Post-Class Support: Participants receive post-class support, including access to additional learning resources, exam guidance, and assistance with any queries or challenges they may encounter after completing the training program.

Registration Information:

Complete your enrollment on Eventbrite to receive instant confirmation. For group or corporate registration and discount, contact Daniel@certificationplanner.com. Reach out to Jacob@certificationplanner.com for course-related queries.

Chat with us for quick support: Click Here

Course Page: CP Salesforce Administrator Certification Training

Course Agenda for Salesforce Administrator Certification Exam Training (4 Days):

Day 1)

1. Introduction to Salesforce Administration
   • Overview of Salesforce platform
   • Roles and responsibilities of a Salesforce Administrator
2. Salesforce User Management
   • Creating and managing user accounts
   • User profiles and permission sets
   • Role hierarchy and sharing rules
3. Data Management in Salesforce
   • Data import and export
   • Data validation rules
   • Data deduplication techniques
4. Security and Access
   • Salesforce security model
   • Object and field-level security
   • Record-level security and sharing settings

Day 2:

1. Salesforce Customization and Configuration
   • Custom objects and fields
   • Page layouts and record types
   • Workflow rules and approval processes
2. Salesforce Automation
   • Process Builder and Flow
   • Email templates and triggers
   • Lightning App Builder and Lightning Pages
3. Reports and Dashboards
   • Creating and customizing reports
   • Report types and formats
   • Creating interactive dashboards
4. AppExchange and Salesforce Mobile
   • Introduction to AppExchange
   • Installing and managing apps
   • Salesforce Mobile app setup and configuration

Day 3:

1. Integration and Data Management Tools
   • Data import/export tools (Data Loader, Import Wizard)
   • Salesforce Connect and External Objects
   • Integration options (APIs, web services)
2. User Adoption and Training Strategies
   • Change management and user adoption best practices
   • Training resources and materials
   • Ongoing support and user communication
3. Exam Preparation and Practice
   • Review of key concepts and exam topics
   • Practice quizzes and mock exams
   • Tips and strategies for success in the certification exam

Note: The above curriculum is a general outline and can be customized by Certification Planner to meet the specific needs and requirements of attendees or larger groups.

Salesforce Administrator Certification Exam Details:

The Salesforce Administrator certification exam is a comprehensive assessment of an individual's knowledge and skills in Salesforce administration. Here are the key details of the exam:

• Exam Name: Salesforce Administrator Certification Exam
• Exam Format: Multiple-choice questions
• Number of Questions: Typically around 60 questions (subject to change)
• Exam Duration: 105 minutes (subject to change)
• Passing Score: 65% or above.

Exam Topics: The exam covers a range of topics related to Salesforce administration, including:

1. Organization Setup: Company settings, user interface, and data management.
2. User Setup: User profiles, roles, and permissions.
3. Security and Access: Object and field-level security, record-level security, and sharing settings.
4. Standard and Custom Objects: Understanding standard and custom objects, relationships, and fields.
5. Sales and Marketing Applications: Lead and opportunity management, campaigns, and products.
6. Service and Support Applications: Case management, knowledge articles, and entitlements.
7. Activity Management and Collaboration: Activity management, Chatter, and communities.
8. Data Management: Data import, export, and data quality management.
9. Analytics, Reports, and Dashboards: Creating and customizing reports, dashboards, and report types.
10. Workflow and Process Automation: Workflow rules, approval processes, and process automation tools.
11. Desktop and Mobile Administration: Salesforce mobile app, Lightning Experience, and desktop administration.

FAQs for SF Admin Certification Training:

1. What is the validity period of the Salesforce Administrator certification?

   The Salesforce Administrator certification does not have an expiration date. However, it is important to stay updated with the latest Salesforce releases and features to maintain your skills and knowledge in the field.

2. Can I take the Salesforce Administrator exam online?

   Yes, Salesforce offers online proctored exams that can be taken from the comfort of your own location. Online exams require a stable internet connection, a webcam, and a quiet environment to maintain exam integrity.

3. What are the benefits of earning the Salesforce Administrator certification?

   The Salesforce Administrator certification enhances career opportunities, demonstrates proficiency in Salesforce administration, increases employability, provides industry recognition, and equips individuals with a valuable skill set sought after by organizations using Salesforce.

4. Are the Certification Planner Salesforce Administrator Training classes conducted in person or online?

   Certification Planner offers both in-person and online training options for the Salesforce Administrator Training program, allowing participants to choose the mode that suits their needs and preferences.

5. Do the Certification Planner Salesforce Administrator Training classes provide hands-on experience?

   Yes, the Certification Planner Salesforce Administrator Training program includes practical exercises and real-world scenarios to provide participants with hands-on experience in Salesforce administration tasks.

6. Does the Certification Planner Salesforce Administrator Training program include post-class support?

   Yes, Certification Planner provides post-class support to participants of the Salesforce Administrator Training program. This support includes access to additional learning resources, exam guidance, and assistance with any queries or challenges after completing the training program.

We also offer training for: PMP certification, CAPM Certification, PMI-ACP Certification, ITIL 4 Foundation Exam, CISA Certification, CISSP Certification, Lean Six Sigma Green Belt, Lean Six sigma Black Belt, Salesforce Administrator, Salesforce Business Analyst, PgMP, ITIL Practitioner, Lean management, Dual lean Six Sigma Green & Black Belt, ToGAF and many more certifications.

Tags: #SalesforceAdminCertification #CertifiedSalesforceAdmin #SalesforceCareerPath #AdminCertified #SalesforceAdminSkills #Salesforce #SalesforceAdminExam #Salesforcetraining #salesforcetrailhead

The Wealth Group invites individuals, investors, and financial planning professionals to a timely webinar titled “Mid-Year Check In: Navigating the Unexpected”. This free online event will feature financial experts, Keith Wirtz and Brandon Angotti, who will provide an overview of the current economic landscape, as well as timely insights on what may lie ahead for investors. Focused on financial planning for the remainder of 2025, the webinar will offer a clearer perspective of the economic outlook.

Topics include:

• The Three Biggest Economic Surprises of 2025—So Far
• A Capital Markets Review: Winners, Losers, and Trends
• What Investors Should Be Watching Next
• The Potential Impact of the “The Big Beautiful Bill” Tax Legislation Underway in Congress

WHERE: Online Webinar via Zoom. Register today

PRESENTERS:

• E. Keith Wirtz, CFA®– Vice President, Chief Investment Officer
• Brandon Angotti, CFP®, CEPA®, CRPC®– Vice President, Senior Wealth Financial Planning Manager

PRICE: Free; no purchase to participate

Join us as we launch the Wealth Accelerator; advancing bold, community-driven strategies to build lasting wealth

Description Chamber Business After Hours take place at a different member business the fourth Wednesday of each month.

Don't sleep on your content this summer, come hang with Women in Business CT and Gentle Bull Studios and let's create, together!

A relaxed networking night for women entrepreneurs to connect, collaborate & grow in a sober, supportive space.

The Real Life of Transparent Motherhood podcast will be live at The Russell on Wednesday, June 25th. Host, Kennisha Flewellen, will be joined by Personal Financial Educator & Consultant, Naciki Reid, and Attorney, Nia Chung Srodoski.

They will be discussing different aspects of personal finance and estate planning. From budgeting to retirement to trusts and wills. You don't have to be rich to get started. Will you be prepared if the unexpected happens?

Come ready to gain some knowledge and ask any questions you may have!

ITIL 4 Foundation

The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

Learners Ink ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt. Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focus on the key concepts, terminologies and elements included with ITIL® service lifecycle management. The training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.

To avail Group discount, contact our sales team +1 408-444-7579

What will you learn?

• Service Strategy: Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management for IT Services, Demand Management
• Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.
• Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management
• Service Operation: Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk
• Continual Service Improvement: Seven-Step Improvement Process

ITIL 4 guiding principles?

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. These principles include:

• Focus on value
• Start where you are
• Progress iteratively with feedback
• Collaborate and promote visibility
• Think and work holistically
• Keep it simple and practical
• Optimize and automate

ITIL 4 focuses on company culture and integrating IT into the overall business structure. It encourages collaboration between IT and other departments, especially as other business units increasingly rely on technology to get work done.

Key Features:

• Courseware Approved by PEOPLECERT
• 16 hours of instructor-led training (for Traditional classroom and Online Classroom Training)
• Industry-based case studies & real world-examples
• Chapter end quizzes & 2 simulation exams
• 100% Money Back Guarantee*
• Exam fee included (Exam fee not included for Online Self Learning)
• 24/7 support via email, online chat, telephone

Benefits of ITIL Foundation Certification

• Manage risk in line with business & service disruption or failure
• Show value for money
• Optimize customer experience
• Enable business change
• Aids continuous service improvement
• Support business outcomes
• The salary ranges from $81,040 to $111,053 per year

What are the prerequisites for ITIL Foundation certification?

There is no defined eligibility criterion for ITIL Foundation exam.

ITIL 4 exam & Certification:

In order to pass the exam, you will need to get 28 of the 40 questions right, or score a 70%. This means you can get up to 12 questions wrong and still pass. Exam will be conducted Online at your preferred time.

We also conduct onsite training on your preferred location with no additional cost

We also conduct Onsite training for PMP | PMI-ACP | LSSGB | LSSBB | Prince2 | Prince2 Agile | Management Skill | Agile Scum Methodology & Practice | Conflict Management and Agile & Scrum.

Contact: +1 (408)-444-7579

Email: byrne@learnersink.com

www.learnersink.com

The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

Learners Ink ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt. Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focus on the key concepts, terminologies and elements included with ITIL® service lifecycle management. The training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.

To avail Group discount, contact our sales team +1 408-444-7579

What will you learn?

• Service Strategy: Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management for IT Services, Demand Management
• Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.
• Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management
• Service Operation: Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk
• Continual Service Improvement: Seven-Step Improvement Process

ITIL 4 guiding principles?

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. These principles include:

• Focus on value
• Start where you are
• Progress iteratively with feedback
• Collaborate and promote visibility
• Think and work holistically
• Keep it simple and practical
• Optimize and automate

ITIL 4 focuses on company culture and integrating IT into the overall business structure. It encourages collaboration between IT and other departments, especially as other business units increasingly rely on technology to get work done.

Key Features:

• Courseware Approved by PEOPLECERT
• 16 hours of instructor-led training (for Traditional classroom and Online Classroom Training)
• Industry-based case studies & real world-examples
• Chapter end quizzes & 2 simulation exams
• 100% Money Back Guarantee*
• Exam fee included (Exam fee not included for Online Self Learning)
• 24/7 support via email, online chat, telephone

Benefits of ITIL Foundation Certification

• Manage risk in line with business & service disruption or failure
• Show value for money
• Optimize customer experience
• Enable business change
• Aids continuous service improvement
• Support business outcomes
• The salary ranges from $81,040 to $111,053 per year

What are the prerequisites for ITIL Foundation certification?

There is no defined eligibility criterion for ITIL Foundation exam.

ITIL 4 exam & Certification:

In order to pass the exam, you will need to get 28 of the 40 questions right, or score a 70%. This means you can get up to 12 questions wrong and still pass. Exam will be conducted Online at your preferred time.

We also conduct onsite training on your preferred location with no additional cost

We also conduct Onsite training for PMP | PMI-ACP | LSSGB | LSSBB | Prince2 | Prince2 Agile | Management Skill | Agile Scum Methodology & Practice | Conflict Management and Agile & Scrum.

Contact: +1 (408)-444-7579

Email: byrne@learnersink.com

www.learnersink.com

A half-day, high-impact leadership training for nonprofit executive teams navigating uncertainty, funding shifts, or strategic transitions.

The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

Learners Ink ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt. Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focuses on the key concepts, terminologies and elements included with ITIL® service lifecycle management. The training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.

• Service Strategy: Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management for IT Services, Demand Management
• Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.
• Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management
• Service Operation: Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk
• Continual Service Improvement: Seven-Step Improvement Process

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. These principles include:

• Focus on value
• Start where you are
• Progress iteratively with feedback
• Collaborate and promote visibility
• Think and work holistically
• Keep it simple and practical
• Optimize and automate

ITIL 4 focuses on company culture and integrating IT into the overall business structure. It encourages collaboration between IT and other departments, especially as other business units increasingly rely on technology to get work done.

• Courseware Approved by PEOPLECERT
• 16 hours of instructor-led training (for Traditional classroom and Online Classroom Training)
• Industry-based case studies & real world-examples
• Chapter end quizzes & 2 simulation exams
• 100% Money Back Guarantee*
• Exam fee included (Exam fee not included for Online Self Learning)
• 24/7 support via email, online chat, telephone

• Manage risk in line with business & service disruption or failure
• Show value for money
• Optimize customer experience
• Enable business change
• Aids continuous service improvement
• Support business outcomes
• The salary ranges from $81,040 to $111,053 per year

There is no defined eligibility criterion for ITIL Foundation exam.

In order to pass the exam, you will need to get 28 of the 40 questions right, or score a 70%. This means you can get up to 12 questions wrong and still pass. Exam will be conducted Online at your preferred time.

We also conduct Onsite training for PMP | PMI-ACP | LSSGB | LSSBB | Prince2 | Prince2 Agile | Management Skill | Agile Scum Methodology & Practice | Conflict Management and Agile & Scrum.

HAYVN HalfTime Workshop

IN-PERSON EVENT at HAYVN Darien

Thursday, 6/26/25, 10am-12pm

COST:

• Member: $25 (w/ code in portal)
• Non-Member: $50

ABOUT OUR SPEAKER:

Topic: Build Your Best LinkedIn Profile and Land Powerful Networking Conversations with a LinkedIn Alum

Featuring Elle Littlefield, Founder and CEO of CareerWell

Bring your laptop to a practical and insightful session guided by the unique expertise of Elle Littlefield, LinkedIn alum and founder of CareerWell. CareerWell teaches candidates how to succeed in their job search in order to break down barriers to employment, promote career growth, and reduce career stress. In this hands-on workshop, you will optimize your LinkedIn profile to support your unique professional goals, and then learn key techniques for effective outreach messaging, the dos and don’ts of leading high-impact conversations, and how to turn networking opportunities into next steps on your career journey. Whether you're a student, professional, or career-changer, you'll leave equipped with an updated LinkedIn profile, as well as practical strategies to lead and navigate networking conversations with confidence and authenticity. Don't miss this opportunity to learn from someone at the heart of professional connection-building!

Key Topics Covered:

• Presenting Your Best Self on LinkedIn: Optimize your LinkedIn profile with inside tips from a LinkedIn alum
• The Fundamentals of Outreach: Understanding the real keys to unlocking powerful networking conversations
• Crafting Your Best Story: Learn how to ditch the elevator pitch to more easily and concisely communicate your experiences and goals
• Leading Impactful Conversations: Dos and don’ts for making a memorable first impression and making the most of high-value conversations
• Effective Messaging: Proven techniques for leveraging LinkedIn in your networking outreach

ABOUT OUR SPEAKER:

Elle Littlefield is a passionate career educator out to democratize career information at scale to break down barriers to employment, promote career growth, and reduce career stress. She is the founder and CEO of CareerWell, a double bottom line company that teaches candidates how to master their job search and bring their whole, best selves to their careers. She has spent more than twenty years building uniquely deep expertise in the talent space; as an in-house recruiting leader, management consultant advising Fortune 500 companies, candidate coach helping professionals make major career shifts, and featured speaker at conferences and leading universities. She is a board member of the Columbia Alumni Association, where she co-chairs the Mentorship and Networking Committee. Ms. Littlefield received her Bachelor of Arts cum laude from Columbia University and a Master of Acupuncture and Traditional Chinese Medicine from Yo San University.

Questions? Contact questions@hayvn.com

CAN'T MAKE THIS EVENT? Get on our email list for future event notifications.

CURIOUS ABOUT HAYVN? Book a tour

WANT TO SEE MORE? View our full calendar of events

Network with young professionals from Bristol, Burlington, Farmington, Plainville, Plymouth, Thomaston, Wolcott, and beyond! You will be supporting two locally owned businesses, The Bristol Bazaar and Yellow King Brews, which are both members of the Central CT Chamber of Commerce.

“Real Estate Tax Secrets: Masterclass for Savvy Investors”

By Credence Tax Services LLC

Join us at RoiEt Cafe for a one-of-a-kind event where you'll uncover the secrets to maximizing your real estate investments through savvy tax strategies. If you’re a real estate investor—new or seasoned—this masterclass will equip you with a deep understanding of how to legally minimize taxes, avoid common pitfalls, and maximize wealth through strategic tax planning. This isn’t a boring tax lecture. It’s a real-world breakdown of how investors are saving thousands using IRS-approved strategies.

What You’ll Learn

• Why Taxes Are the Hidden Threat to ROI and the top tax mistake most investors make
• Short-Term vs. Long-Term Rentals: Tax Rules & Red Flags
• LLC, S Corp, C Corp, Trust: What’s Right for You?
• How to unlock Suspended Losses & Passive Loss Rules
• How to use depreciation strategically to shelter income
• What You Can and Can’t Write Off
• How to Keep IRS-Proof Records (Audit Survival Tips)
• How to minimize taxes when disposing of properties.
• How to calculate and manage your basis accurately in Partnerships, S-Corps & Syndications
• How to use proactive tax planning to build wealth.

Real Case Study + Q&A

• Walkthrough of a real investor client before & after strategic planning
• Bring your questions — live Q&A at the end

📦 Bonus Materials for Attendees

• Real Estate Investor Checklist
• Entity Structure Comparison Chart
• Real Estate Professional Qualification Worksheet

💰 Your Investment: Just $20

That’s right — for less than lunch, you’ll gain strategies that could save you thousands every single year.

🎟️ Limited Spots Available – Reserve yours now.

💼 Hosted by Credence Tax Services LLC

Led by a federally licensed Enrolled Agent and experienced investor, this masterclass is built to empower, not overwhelm.

🔗 Register Now – Spots Are Limited!

Calling all entrepreneurs! If you’re building a business and have a bold idea that can spark growth, apply to Ledge Light Launch’s first ever pitch competition sponsored by seCTer.

Join us on Thursday, June 26, 2025, in the taproom, for an exciting Pitch Competition designed to spotlight the region’s most promising businesses. Whether you’re just starting out or already making waves, we want to hear your vision. The winner will receive $7,500, one year membership to the Chamber of Commerce of Eastern Connecticut, as well as, other prizes to be announced.

Applications are open now and will be accepted until June 16, 2025. Businesses of all stages and sizes are encouraged to apply—from idea-stage startups to seasoned operations.

For more information or to apply to compete, click here.

Join us for a fun and engaging workshop, where we'll dive into the art of providing excellent customer service in just one day.

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email : helen@shinebrightx.us

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email : helen@shinebrightx.us

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note:Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

• Conflicts
  • The intention behind the conflict
  • The cause and effect of the conflict
  • How did it happen
  • The consequences of the conflict
• Mindset Change
  • Importance for change
  • Getting rid of old habits
  • Various styles of employees
• The 5-step strategy in implementing the blueprint for Conflict Resolution
  • Self-Awareness and Self-Management
  • Emotions
  • Conflicting Styles
  • Conflicting Roles
  • Conflicting Resources
• Building and Sustaining Relationships with Colleagues
  • Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
  • The Mastery of Building Rapport at the Workplace
  • Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email: helen@shinebrightx.us

Project Management Techniques training, an Interactive workshop that is introduction to an updated and modern techniques about an implementation to become a great project manager

Project Management is all about being efficient and effective and in this workshop you will learn the concepts, techniques and processes that will help you lead projects successfully and motivate your team. In the course we find how project management enables organizational outcomes in terms of project selection, initiation, planning, execution, monitoring and controlling.

Project management techniques are specific methods and strategies used to plan, organize, execute, and control projects to ensure they are completed successfully within defined scope, time, and budget constraints. These techniques help project managers and teams streamline their workflows, allocate resources efficiently, manage risks, and achieve project goals. The right technique can depend on the project’s complexity, size, industry, and specific needs.

Regus - The venue will be close to your place. It can be conducted near your zip code.

Please note: Project Management Techniques is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features :

• Internationally acclaimed trainers compared to local trainers in physical classrooms.
• 8 hours intensive training on Project Management techniques
• Course completion certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• Real-World Simulations and Case Studies prepared by the industry expert
• 24/7 customer support

What you’ll learn ?

• Determine goals, objectives, and requirements of a project
• Understand planning: what it does and does not do
• Create a precedence network diagram to determine early and late schedules
• Analyze the critical path and explore duration compression options
• How to use Gantt and Milestone charts
• Implement and maintain performance measurement baselines
• Establish guidelines for successful closeout
• Apply general management skills to projects

Course Curriculum

1. Introduction to Project Management
   • Understanding the basics of project management.
   • Differentiating between projects and operational work.
   • Overview of the project management lifecycle.
2. Project Initiation
   • Defining project objectives, scope, and stakeholders.
   • Conducting feasibility studies and risk assessments.
   • Developing a project charter and obtaining approval.
3. Project Planning
   • Creating a project plan that includes tasks, timelines, and resources.
   • Defining project requirements and deliverables.
   • Developing a work breakdown structure (WBS).
   • Estimating project costs and budgeting.
   • Identifying and managing project risks.
   • Creating a communication plan.
4. Project Execution
   • Directing and managing project work.
   • Monitoring project progress and performance.
   • Managing changes and scope creep.
   • Ensuring resource allocation and task coordination.
   • Quality assurance and control.
5. Project Monitoring and Control
   • Tracking project metrics and key performance indicators (KPIs).
   • Identifying and addressing project issues and risks.
   • Adjusting project plans as needed.
   • Managing stakeholder expectations.
6. Project Closure
   • Conducting project reviews and lessons learned.
   • Obtaining final acceptance from stakeholders.
   • Archiving project documentation.
   • Celebrating project success and recognizing team contributions.
7. Project Management Tools and Software
   • Introduction to popular project management software (e.g., Microsoft Project, Jira, Trello).
   • Using tools for scheduling, resource management, and reporting.
8. Team Collaboration and Leadership
   • Effective communication and collaboration within project teams.
   • Leadership and motivation techniques.
   • Conflict resolution and negotiation skills.
9. Case Studies and Practical Exercises
   • Analyzing real-world project scenarios.
   • Participating in group discussions and problem-solving exercises.
   • Simulating project management challenges and decision-making.

We also provide the Corporate training at any remote location, if you have group participants. It can be conducted at your company premises on your preferred dates.

Looking forward to seeing you on board.

For more details, please contact us at susan@shinebrightx.us or call us at +1 (570) 630-9318.

Get introduced to the incredible concepts of Agile and Scrum with this beginner’s skills development course. Learn about the various Agile variants, including Scrum, Kanban, XP, and their tools. Master Agile Project Management (APM) and the 5-stage process for Agile software development before diving deep into Scrum.

Agile and Scrum are two versatile methodologies that have proven highly effective in transforming businesses, catalyzing innovation, and accelerating profitable growth. Scrum is the most dominant Agile framework, with a 58 percent adoption rate across organizations globally.

Understand how Agile is used in project development, including Agile estimation, planning, monitoring, tracking, and Agile metrics and tools. Gain an understanding of SAFe®, Disciplined Agile Delivery (DAD), and Large-Scale Scrum (LeSS) frameworks and get ready to take advantage of career-defining certification opportunities from global accreditation bodies like Scrum Alliance®, Scaled Agile Inc., and Scrum.org.

Leading organizations globally have adopted this powerful framework to improve time-to-market, boost quality, raise employee morale, and become truly adaptive.

Agile and Scrum roles are in high demand across industries. Build your Agile and Scrum skills and future-proof your job and business.

Key Features:

• 8-hour classroom setting / online instructor-led training
• Trained by Certified Scrum Trainers (CSTs)
• Earn 8 PDUs offered
• Hands-on exercises and real-world scenarios
• Course completion certificate

Learning Objectives:

• Structure a team with generalizing specialists so the team can develop working software incrementally.
• Practice and maintain a regular cadence when delivering working software each iteration.
• Follow the team approach; start as a team, finish as a team — and focus on delivering value to the organization.
• Gain knowledge and understanding of Agile principles and why they are so important for each team.
• Embrace the five levels of planning and recognize the value of continuous planning.
• Build a backlog of prioritized and estimated user stories that provide emergent requirements for analysis and foster customer engagement and understanding.
• Engage in more effective estimating (story points) and become more accurate by being less precise.
• Create accurate Agile release plans that connect you back to business expectations – including hard date commitments and fixed price models.

Prerequisites:

There are no eligibility requirements to attend the Agile and Scrum training. Everyone is welcome in the world of Agile and Scrum.

Agenda:

• Waterfall vs Agile
• Introduction to Agile Processes
• Agile Flavors
• Agile Project Delivery
• The Product Backlog
• Release Planning
• Planning & Estimation
• Scrum Fundamentals
• Advanced Scrum Topics
• Agile Adoption
• Kanban
• Scrum (3x3)
• Agile Project Simulation

Why global corporates prefer Learning Zone Inc. as a training partner:

An Enterprise Learning Solutions (ELS) provider, Learning Zone Inc. creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of Learning Zone’s repute in co-creating business value stems from:

• Training delivered in 45+ countries.
• 250+ industry-relevant courses.
• Best value for time & money invested.
• Training delivered by the industry expert
• Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
• Get trained at the best fee compared to other vendors
• Discounted fee offered for 7 or more attendees

We provide corporate training at your preferred locations and dates at no additional charge.

Contact us for more information:

Name: Debbie Riel
Email: debbie.riel@learninzone.com
Phone: +1 302.251.9769

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.

Please note: Conflict management is a 1-day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email: helen@shinebrightx.us

Get introduced to the incredible concepts of Agile and Scrum with this beginner’s skills development course. Learn about the various Agile variants, including Scrum, Kanban, XP, and their tools. Master Agile Project Management (APM) and the 5-stage process for Agile software development before diving deep into Scrum.

Agile and Scrum are two versatile methodologies that have proven highly effective in transforming businesses, catalyzing innovation, and accelerating profitable growth. Scrum is the most dominant Agile framework, with a 58 percent adoption rate across organizations globally.

Understand how Agile is used in project development, including Agile estimation, planning, monitoring, tracking, and Agile metrics and tools. Gain an understanding of SAFe®, Disciplined Agile Delivery (DAD), and Large-Scale Scrum (LeSS) frameworks and get ready to take advantage of career-defining certification opportunities from global accreditation bodies like Scrum Alliance®, Scaled Agile Inc., and Scrum.org.

Leading organizations globally have adopted this powerful framework to improve time-to-market, boost quality, raise employee morale, and become truly adaptive.

Agile and Scrum roles are in high demand across industries. Build your Agile and Scrum skills and future-proof your job and business.

Key Features:

• 8-hour classroom setting / online instructor-led training
• Trained by Certified Scrum Trainers (CSTs)
• Earn 8 PDUs offered
• Hands-on exercises and real-world scenarios
• Course completion certificate

Learning Objectives:

• Structure a team with generalizing specialists so the team can develop working software incrementally.
• Practice and maintain a regular cadence when delivering working software each iteration.
• Follow the team approach; start as a team, finish as a team — and focus on delivering value to the organization.
• Gain knowledge and understanding of Agile principles and why they are so important for each team.
• Embrace the five levels of planning and recognize the value of continuous planning.
• Build a backlog of prioritized and estimated user stories that provide emergent requirements for analysis and foster customer engagement and understanding.
• Engage in more effective estimating (story points) and become more accurate by being less precise.
• Create accurate Agile release plans that connect you back to business expectations – including hard date commitments and fixed price models.

Prerequisites:

There are no eligibility requirements to attend the Agile and Scrum training. Everyone is welcome in the world of Agile and Scrum.

Agenda:

• Waterfall vs Agile
• Introduction to Agile Processes
• Agile Flavors
• Agile Project Delivery
• The Product Backlog
• Release Planning
• Planning & Estimation
• Scrum Fundamentals
• Advanced Scrum Topics
• Agile Adoption
• Kanban
• Scrum (3x3)
• Agile Project Simulation

Why global corporates prefer Learning Zone Inc. as a training partner

An Enterprise Learning Solutions (ELS) provider, Learning Zone Inc. creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of Learning Zone’s repute in co-creating business value stems from:

• Training delivered in 45+ countries.
• 250+ industry-relevant courses.
• Best value for time & money invested.
• Training delivered by the industry expert
• Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
• Get trained at the best fee compared to other vendors
• Discounted fee offered for 7 or more attendees

*We provide corporate training at your preferred locations and dates at no additional charge.

Contact us for more information:

Name: Debbie Riel
Email: debbie.riel@learninzone.com
Phone: +1 302.251.9769

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance.
6. Build trust and credibility with colleagues and team members.
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude.
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response.
9. Learn effective conflict resolution methods and best practices for managing conflicts.

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email : helen@shinebrightx.us

Project Management Techniques training, an Interactive workshop that is introduction to an updated and modern techniques about an implementation to become a great project manager

Project Management is all about being efficient and effective and in this workshop you will learn the concepts, techniques and processes that will help you lead projects successfully and motivate your team. In the course we find how project management enables organizational outcomes in terms of project selection, initiation, planning, execution, monitoring and controlling.

Project management techniques are specific methods and strategies used to plan, organize, execute, and control projects to ensure they are completed successfully within defined scope, time, and budget constraints. These techniques help project managers and teams streamline their workflows, allocate resources efficiently, manage risks, and achieve project goals. The right technique can depend on the project’s complexity, size, industry, and specific needs

Regus - The venue will be close to your place. It can be conducted near your zip code

Please note: Project Management Techniques is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features :

• Internationally acclaimed trainers compared to local trainers in physical classrooms.
• 8 hours intensive training on Project Management techniques
• Course completion certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• Real-World Simulations and Case Studies prepared by the industry expert
• 24/7 customer support

What you’ll learn ?

• Determine goals, objectives, and requirements of a project
• Understand planning: what it does and does not do
• Create a precedence network diagram to determine early and late schedules
• Analyze the critical path and explore duration compression options
• How to use Gantt and Milestone charts
• Implement and maintain performance measurement baselines
• Establish guidelines for successful closeout
• Apply general management skills to projects

Course Curriculum

1. Introduction to Project Management
   • Understanding the basics of project management.
   • Differentiating between projects and operational work.
   • Overview of the project management lifecycle.
2. Project Initiation
   • Defining project objectives, scope, and stakeholders.
   • Conducting feasibility studies and risk assessments.
   • Developing a project charter and obtaining approval.
3. Project Planning
   • Creating a project plan that includes tasks, timelines, and resources.
   • Defining project requirements and deliverables.
   • Developing a work breakdown structure (WBS).
   • Estimating project costs and budgeting.
   • Identifying and managing project risks.
   • Creating a communication plan.
4. Project Execution
   • Directing and managing project work.
   • Monitoring project progress and performance.
   • Managing changes and scope creep.
   • Ensuring resource allocation and task coordination.
   • Quality assurance and control.
5. Project Monitoring and Control
   • Tracking project metrics and key performance indicators (KPIs).
   • Identifying and addressing project issues and risks.
   • Adjusting project plans as needed.
   • Managing stakeholder expectations.
6. Project Closure
   • Conducting project reviews and lessons learned.
   • Obtaining final acceptance from stakeholders.
   • Archiving project documentation.
   • Celebrating project success and recognizing team contributions.
7. Project Management Tools and Software
   • Introduction to popular project management software (e.g., Microsoft Project, Jira, Trello).
   • Using tools for scheduling, resource management, and reporting.
8. Team Collaboration and Leadership
   • Effective communication and collaboration within project teams.
   • Leadership and motivation techniques.
   • Conflict resolution and negotiation skills.
9. Case Studies and Practical Exercises
   • Analyzing real-world project scenarios.
   • Participating in group discussions and problem-solving exercises.
   • Simulating project management challenges and decision-making.

We also provide the Corporate training at any remote location, if you have group participants. It can be conducted at your company premises on your preferred dates.

Looking forward to seeing you on board.

For more details, please contact us at susan@shinebrightx.us or call us at +1 (570) 630-9318

Meet live with Bridgeport Employers

Join us for an informative luncheon with U.S. Senator Richard Blumenthal to hear about recent successes, challenges, and his visionary priorities for the future.

This Class is On_Demand and EverGreen! You don't have to wait!! You can take the class anytime you want, for as many times as you like!

Quality Management Essentials 1 Day Workshop

Come join us for a jam-packed day of learning and growth at our Quality Management Essentials Workshop! Don't miss out on this opportunity to enhance your skills and knowledge in quality management!

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

Quality management ensures that organizational processes, procedures, systems, and practices consistently deliver benefits and meet intended purposes. This training equips participants with the principles of quality management to enhance organizational practices and success.

Course Contents:

This course covers the history of Quality Management, highlighting its evolution from simple product inspection to Total Quality Management (TQM). Participants will learn about essential processes, ideas, tools, and techniques central to organizational development, change management, and performance improvement. The course emphasizes the importance of focusing on quality to avoid costs associated with poor quality and to maintain a positive business reputation.

Course Topics:

• Introduction, Objectives, and Expectations
• Background to Quality Management
• Quality Management Systems
• Total Quality Management (TQM)
• Quality Assurance and Control
• ISO 9001
• Continuous Improvement
• Kaizen
• Quality Management Tools and Techniques
• Quality Management Case Study
• Summary and Action Planning

Course Feature: Upon completion of this training, participants will:

• Describe Quality Management Systems.
• Recognize the value of Total Quality Management.
• Practice Quality Assurance and Control.
• Measure Quality and implement improvements.
• Apply Quality Management Tools and Techniques.

Certification:

Participants will receive a course completion certificate from Mangates.

Who can Attend?

Anyone interested in learning Quality Management Skills.

Quality management provides several benefits for teams within an organization:

• Improved Processes: Quality management frameworks like Six Sigma or Total Quality Management (TQM) emphasize the identification and elimination of inefficiencies and defects. Teams learn systematic approaches to streamline processes, leading to smoother workflows and fewer errors.
• Enhanced Productivity: By optimizing processes and reducing errors, teams can work more efficiently. This efficiency often translates into higher productivity as team members spend less time fixing mistakes or addressing customer complaints.
• Higher Customer Satisfaction: Quality management focuses on meeting customer expectations and delivering products or services that consistently meet or exceed quality standards. This leads to improved customer satisfaction and loyalty, as customers receive reliable products/services that fulfill their needs.
• Better Team Collaboration: Quality management often involves cross-functional teams working together to improve processes. This collaboration fosters a sense of teamwork and shared responsibility for quality outcomes, breaking down silos and enhancing communication between departments.
• Continuous Improvement Culture: Quality management promotes a culture of continuous improvement where teams are encouraged to identify opportunities for enhancement and implement changes proactively. This ongoing pursuit of excellence ensures that the organization remains competitive and adaptable in a dynamic market.
• Reduction in Costs: Quality management helps identify and eliminate waste, reduce rework, and optimize resource utilization. As a result, organizations can achieve cost savings through improved efficiency and reduced operational expenses.
• Compliance with Standards and Regulations: Many industries have stringent quality standards and regulatory requirements. Quality management ensures that teams adhere to these standards, reducing the risk of non-compliance and associated penalties.
• Employee Satisfaction and Engagement: Engaged employees are more likely to contribute positively to their work environment. Quality management fosters employee satisfaction by providing clear processes, support for skill development, and recognition for contributions to quality improvement efforts.

To host the session for your group on-site, enquire us at corporate@mangates.com