Meet live with Bridgeport Employers

This Class is On_Demand and EverGreen! You don't have to wait!! You can take the class anytime you want, for as many times as you like!

Quality Management Essentials 1 Day Workshop

Come join us for a jam-packed day of learning and growth at our Quality Management Essentials Workshop! Don't miss out on this opportunity to enhance your skills and knowledge in quality management!

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

Quality management ensures that organizational processes, procedures, systems, and practices consistently deliver benefits and meet intended purposes. This training equips participants with the principles of quality management to enhance organizational practices and success.

Course Contents:

This course covers the history of Quality Management, highlighting its evolution from simple product inspection to Total Quality Management (TQM). Participants will learn about essential processes, ideas, tools, and techniques central to organizational development, change management, and performance improvement. The course emphasizes the importance of focusing on quality to avoid costs associated with poor quality and to maintain a positive business reputation.

Course Topics:

• Introduction, Objectives, and Expectations
• Background to Quality Management
• Quality Management Systems
• Total Quality Management (TQM)
• Quality Assurance and Control
• ISO 9001
• Continuous Improvement
• Kaizen
• Quality Management Tools and Techniques
• Quality Management Case Study
• Summary and Action Planning

Course Feature: Upon completion of this training, participants will:

• Describe Quality Management Systems.
• Recognize the value of Total Quality Management.
• Practice Quality Assurance and Control.
• Measure Quality and implement improvements.
• Apply Quality Management Tools and Techniques.

Certification:

Participants will receive a course completion certificate from Mangates.

Who can Attend?

Anyone interested in learning Quality Management Skills.

Quality management provides several benefits for teams within an organization:

• Improved Processes: Quality management frameworks like Six Sigma or Total Quality Management (TQM) emphasize the identification and elimination of inefficiencies and defects. Teams learn systematic approaches to streamline processes, leading to smoother workflows and fewer errors.
• Enhanced Productivity: By optimizing processes and reducing errors, teams can work more efficiently. This efficiency often translates into higher productivity as team members spend less time fixing mistakes or addressing customer complaints.
• Higher Customer Satisfaction: Quality management focuses on meeting customer expectations and delivering products or services that consistently meet or exceed quality standards. This leads to improved customer satisfaction and loyalty, as customers receive reliable products/services that fulfill their needs.
• Better Team Collaboration: Quality management often involves cross-functional teams working together to improve processes. This collaboration fosters a sense of teamwork and shared responsibility for quality outcomes, breaking down silos and enhancing communication between departments.
• Continuous Improvement Culture: Quality management promotes a culture of continuous improvement where teams are encouraged to identify opportunities for enhancement and implement changes proactively. This ongoing pursuit of excellence ensures that the organization remains competitive and adaptable in a dynamic market.
• Reduction in Costs: Quality management helps identify and eliminate waste, reduce rework, and optimize resource utilization. As a result, organizations can achieve cost savings through improved efficiency and reduced operational expenses.
• Compliance with Standards and Regulations: Many industries have stringent quality standards and regulatory requirements. Quality management ensures that teams adhere to these standards, reducing the risk of non-compliance and associated penalties.
• Employee Satisfaction and Engagement: Engaged employees are more likely to contribute positively to their work environment. Quality management fosters employee satisfaction by providing clear processes, support for skill development, and recognition for contributions to quality improvement efforts.

To host the session for your group on-site, enquire us at corporate@mangates.com

Certificate: Course Completion Certificate

Duration: 1 Day

Language: English

Credits: 8

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in classroom session

Course Overview:

In today’s global economy, Supply Chain Management is a critical skill that improves coordination and relationships between suppliers, producers, and customers. Effective supply chain management can streamline processes, lower costs, improve efficiency, and boost customer satisfaction. This course offers essential strategies and techniques to help you master supply chain management, ensuring that your business runs smoothly and efficiently in an increasingly interconnected world.

Learning Objectives:

• Understand the entire supply chain from the end-customer's perspective.
• Analyze store and merchandising operations in relation to the supply chain.
• Apply inventory management principles in a retail context.
• Navigate the complexities of transportation and logistics in retail.
• Implement procurement, order management, and customer relationship management techniques.
• Differentiating between supply chain planning and execution.
• Measure and evaluate the performance of supply chain activities.

Course Topics:

• Module 1: Why Supply Chain Management?
• Module 2: Why Supply Chain Management?
• Module 3: Key Supply Chain Terms (Part II)
• Module 4: The Three Levels of Supply Chain Management
• Module 5: The Five Stages of Supply Chain Management
• Module 6: The Flows of Supply Chain Management
• Module 7: Inventory Management Best Practices
• Module 8: Supply Chain Groups
• Module 9: Tracking and Monitoring Your Supply Chain
• Module 10: Supply Chain Event Management
• Module 11: Wrapping Up

Course Features:

This course will enable you to:

• Explore key supply chain concepts and terminologies.
• Manage the flow of goods, information, and finances across the supply chain.
• Implement inventory management practices such as Just-in-Time (JIT).
• Measure supply chain performance to drive organizational success.

Who can Attend?

This course is ideal for professionals who wish to gain a comprehensive understanding of supply chain management, including:

• Supply Chain Managers
• Operations Managers
• Inventory Managers
• Logistics Coordinators
• Procurement Specialists
• Business Analysts
• Anyone looking to improve their supply chain management skills

Technical Requirements (For eBooks):

• Internet connection for downloading the eBook
• Laptop, tablet, smartphone, or eReader (not compatible with Kindle)
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)

Certification:

You will receive a Course Completion Certificate from Mangates upon successful completion of the course.

©️ 2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

*****Absence Management 1-Day Workshop*****

This course provides several useful handouts and exercises relating to absence management. What is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? These training have been created to help safely navigate you through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. You will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.

*****Account Management 1-Day Workshop*****

Account Management is an important role within any organization. Account Managers are responsible for nurturing customer relationships and increasing sales with their organization’s key customers. The Account Manager will usually act as the first point of contact for clients; responding to complaints, purchases, project requests, and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This Account Management course materials are suitable for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships, and in turn increasing business performance and sales success.

*****Conflict Management 1-Day Workshop*****

Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together. Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships. Conflict may emerge between managers and their staff, between team members or departments. Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging. Our one-day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

*****Crisis Management 1-Day Workshop*****

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation, and respond appropriately is important, and requires not only training but practice. With our Crisis Management workshop, your participants will understand that a crisis can occur at any time. They will develop the skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

*****Employee Engagement 1-Day Workshop*****

Employee engagement is a necessary strategy for companies that want to succeed in the marketplace. Employee engagement is not an HR initiative that managers are reminded to do once a year. It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results. These Employee Engagement training suitable for anyone that works in a management or leadership role.

*****Essential Management Skills 1-Day Workshop*****

Every day, managers solve difficult problems, turn organisations around, and achieve astonishing performance. To be successful, every organisation needs good managers. These Essential Management Skills training suitable for anyone that works in a management or leadership role. They will provide the perfect foundation for new managers to develop and grow, while giving existing managers the chance to review their current skills and build on their performance.

*****Human Resource Management 1-Day Workshop*****

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues. The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

*****Leading Effective Teams 1-Day Workshop*****

This training based on leading teams, will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills. Course Contents: Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of a leader, both personally and from the point of view of the team.

*****Manager Management 1-Day Workshop*****

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team. Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

*****Managing Performance 1-Day Workshop*****

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. This training set out to helps you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively co-operate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviours and ability in their role.

Certificate: Course Completion Certificate | Duration: 8 Hours
Delivery Mode: In-house/Classroom/Online
Language: English | Credits: 8
Snacks, beverages, and lunch will be provided during the classroom session.

Course Overview:

The term ‘machine learning’ has increased in popularity in the last decade and is a technology which is becoming more commonly used within many organizations. With its ability to help solve business problems and develop new customer experiences, there is now a greater demand for individuals with the knowledge and skills to support organizations to successfully implement the technology to deliver improvements.

The EXIN BCS Machine Learning Award is designed for individuals wishing to gain an understanding of the principles of machine learning and the process through which it can be developed. This award explores what machine learning is and how it is used in practice. It provides an introduction into the different types of machine learning and the tools and techniques required to develop it, including a basic introduction to algorithms. This award will enable candidates to understand these concepts at a foundation level, enabling them to be better informed and equipping them with knowledge which they can build upon through further study and application.

Key Takeaways:

Machine learning is revolutionizing industries, powering fraud detection, personalized recommendations, and AI-driven automation—but how does it actually work? The EXIN BCS Machine Learning Award is designed to give you a solid foundation in ML principles, coding, algorithms, and real-world applications—without requiring deep technical expertise.
Here’s why this certification is essential for you:

• Learn what machine learning is, how it works, and its role within AI.
• Get insights into neural networks, regression, classification, clustering, and deep learning, and understand how they solve real-world problems.
• Understand how to collect, preprocess, and transform data for machine learning models, ensuring better accuracy and performance.
• Get sweeping knowledge across recommendation engines (e.g. Netflix, Spotify) to object recognition, prediction, and automation, and explore how ML is used in business globally.
• Become familiar with programming languages & ML frameworks such as Python, TensorFlow, Scikit-Learn, even if you have little programming experience.
• Learn how ML models are trained, tested, fine-tuned, and deployed in real-world scenarios.
• Understand the limitations, biases, and ethical considerations when implementing machine learning solutions.

Who is this certification for?

IT Professionals, Software Developers, Data Analysts, Data Scientists, Business Leaders & AI Strategists, Project Managers, Product Managers, Engineers & Technical Consultants, Individuals with an interest in AI and a background in science, engineering, knowledge engineering, finance, education, or IT services.

Requirements for Certification:

Successful completion of the EXIN BCS Machine Learning Award exam.

Examination Details

• Examination type: Multiple-choice questions
• Number of questions: 18, of which 2 scenario-based questions worth 2 points each
• Pass mark: 65% (13/20 questions)
• Open book: No
• Notes: No
• Electronic equipment/aides permitted: No
• Exam duration: 30 minutes

The Rules and Regulations for EXIN’s examinations apply to this exam.

©2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

If your company is focused on achieving more with fewer resources, building internal knowledge of machine learning is a smart, future-ready investment. Hosting the EXIN BCS Machine Learning Award – 1-Day Training for your team is more than just a learning initiative—it’s a strategic step toward innovation and staying ahead of the curve.
Empower your team with the skills to understand, apply, and manage machine learning technologies effectively and ethically across your organization.

📧 Contact us today to schedule a customized in-house, face-to-face session:
corporate@mangates.com | info@mangates.com

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/ Classroom / Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview

This 1-Day Leading Essentials training program is designed for anyone currently in a leadership role, those preparing to step into one, or individuals looking to strengthen their leadership capabilities. Whether you're managing a small team or leading multiple departments, this course equips you with practical tools and insights to guide, motivate, and develop your people. An effective team is essential for any organization’s success — yet, it’s an area often left to chance. Without clear leadership, teams can become disengaged, disconnected from the organization’s goals, and ultimately underperform. This course explores what it takes to lead a high-performing team by understanding your role as a leader, both from your personal leadership perspective and in the context of your team’s dynamics.

Key Takeaways:
By the end of this course, you will be able to:

1. Define the qualities of an effective leader.
2. Benchmark themselves against those qualities and create a development plan.
3. Differentiating between leadership and management roles.
4. Communicate the organization’s vision effectively to their team.
5. Set clear, achievable team goals aligned with business objectives.
6. Motivate individuals by understanding their personal drivers.
7. Address and manage difficult behaviors constructively.
8. Challenge and support staff in meaningful, productive ways.
9. Coach team members using a straightforward, proven process.

Course Inclusions :
* Comprehensive Course Manual
* Presentation Slides
Note: No exam is required to complete this course.

©2025 Academy for Pros. This content is protected by copyright law. Copy or reproduction without permission is prohibited.

If you are a company that is striving to do more with less, empowering internal leaders is your greatest ROI, then this is your sign to host effective leadership skills training for your internal team. This is not just a development initiative—it’s a strategic investment in the future of your organization. Reach out to us today to discuss and arrange a face-to-face in-house training for your team.

corporate@academyforpros.com | info@academyforpros.com

Essential Management Skills 1 Day Workshop

Join us for a full day of interactive learning and practical strategies that you can implement right away. Our experienced facilitators will guide you through hands-on activities and real-world scenarios to help you develop your leadership abilities.

Course Overview: Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery Format: Classroom (Food and Beverages included)
Course Description:

Every day, managers solve difficult problems, turn organizations around, and achieve astonishing performance. To be successful, every organization needs good managers.

This Essential Management Skills training is suitable for anyone that works in a management or leadership role. It provides the perfect foundation for new managers to develop and grow while giving existing managers the chance to review their current skills and build on their performance.

Course Contents:

Develop the managers in your business and increase organizational performance. The nature of management is to motivate and coordinate others to cope with diverse and far-reaching challenges. Managers set up the conditions that help other people perform well.

In the past, many managers exercised tight control over employees. But the field of management is undergoing a revolution that asks managers to do more with less, to engage whole employees, to see change rather than stability as natural, and to inspire vision. These management skills training course materials will provide managers with the tools and techniques to perform effectively in the modern business world, helping them to inspire their team and set engaging targets to increase their chances of ensuring success.

Why is taking this Essential Management Skills training course a good idea?

Well, just imagine if you were better able to:

• Understand your management style and use it to effectively react to team requirements.
• Apply goals, strategy, objectives, and tasks to help prioritize and meet departmental outcomes.
• Concentrate on the important aspects of your work by delegating non-essential tasks.
• Provide employees with timely performance feedback and achieve smart conversations.
• Manage innovative meetings and communicate important business requirements.
• Motivate and inspire employees to ensure business success.

Ultimately, this training will help managers to engage and enthuse their team, becoming better able to adapt their approach to suit the demands of the role and achieve results.

This management skills training is designed to give leaders and managers the essential skills they need to not only improve their own skills but also drive the performance improvement of the people in their teams. The overall aim is to improve their ability to engage and motivate those around them and to increase business success through effective management techniques.

Course Topics:

• Introduction and Objectives
• Icebreaker
• Management as a Product
• Assessing Your Personal Management Style
• Setting Goals, Strategies, Objectives, Tasks and KPIs
• Prioritizing
• Delegating
• Giving Performance Feedback
• Managing Meetings
• Having Innovative Meetings
• Creating Engagement
• Motivation
• Summary

This course is highly interactive and includes activities, discussions, and exercises throughout to both engage the learners and help embed the learning.

Course Features:

At the end of this Essential Management Skills training, you will be able to:

• Use a framework for effective management
• Set goals, objectives, strategy, and KPIs
• Prioritize and organize your work effectively
• Create employee engagement
• Motivate and monitor your staff

Certification:

Upon completion of the training, you will receive a course completion certificate from Mangates.

Who Can Attend?

Anybody who is interested in learning Essential Management Skills.

Benefits of choosing Essential Management Skills

• Adaptability in Dynamic Environments: Participants will learn how to manage in constantly changing environments. This adaptability is crucial in today’s fast-paced business world where managers must handle shifting priorities and unforeseen challenges.
• Developing Emotional Intelligence: The course emphasizes the development of emotional intelligence, enabling managers to better understand and manage their own emotions and those of their team members. This skill is essential for fostering a positive work environment and effective conflict resolution.
• Strategic Thinking: Managers will enhance their ability to think strategically. This involves understanding the broader business context and making decisions that align with long-term organizational goals.
• Building a Coaching Culture: The course introduces techniques for coaching and mentoring employees. Managers learn how to develop their team’s skills and potential, fostering a culture of continuous improvement and personal development.
• Leveraging Technology for Management: The course covers how to use modern tools and technology to enhance management practices. This includes project management software, communication tools, and other digital resources that can streamline processes and improve efficiency.
• Time Management Mastery: The course provides advanced time management techniques, helping managers prioritize tasks more effectively and reduce stress, leading to a more balanced and productive work life.
• Networking Opportunities: Participants will have the opportunity to network with other managers and leaders, sharing experiences and best practices. This networking can lead to valuable professional connections and collaborations.
• Sustainable Leadership Practices: The course introduces sustainable leadership practices that promote long-term success. Managers will learn how to make decisions that are not only good for the business but also socially and environmentally responsible.
• Enhanced Innovation: Managers trained to foster creativity and innovation will help the organization stay ahead of the competition by continuously developing new ideas and approaches.
• Resilient Organizational Culture: The training promotes the development of a resilient culture where employees are encouraged to take initiative and adapt to changes, leading to a more robust and dynamic organization.
• Improved Stakeholder Relationships: Managers who are adept at strategic thinking and emotional intelligence can better manage relationships with stakeholders, including clients, partners, and investors, enhancing the organization’s reputation and growth potential.
• Holistic Employee Development: By building a coaching culture and focusing on personal development, the organization benefits from a more skilled and motivated workforce, ready to take on future challenges.
• Cost Efficiency: Effective management practices reduce waste and optimize resources, leading to significant cost savings for the organization.
• Scalable Leadership: The course equips managers with skills that can be scaled across the organization, ensuring a consistent and effective management approach at all levels.
• Improved Performance Metrics: By setting clear goals and KPIs, managers can better track and improve performance, leading to higher productivity and achievement of business objectives.
• Increased Competitive Edge: Organizations with well-trained managers can respond more swiftly and effectively to market changes, maintaining a competitive edge and driving business growth.
• Sustainable Business Growth: Managers who practice sustainable leadership ensure that the organization grows responsibly, balancing profitability with social and environmental considerations for long-term success.

To host the session for your group on-house, enquire us at corporate@mangates.com

Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom
Refreshments: Snacks, Beverages and Lunch included in classroom session
Course Overview:
Master the art of data reporting with our Microsoft Power BI for Report Developers Training Course. This intensive one-day course is designed for professionals seeking to enhance their skills in business intelligence, data visualization, and reporting using Power BI. Participants will learn how to create dynamic dashboards and perform complex data modeling using DAX (Data Analysis Expressions).
Learning Objectives:
By the end of this course, You will:

• Understand the primary features of a self-service Power BI solution
• Effectively utilize Power BI and its diverse data sources
• Combine, analyze, model, shape, and visualize data for comprehensive reporting
• Develop rich dashboards to present data insights effectively

Course Agenda:

• Overview of Power BI (Desktop & Service)
• Architecture modes: Import, Direct Query, Composite, and Live
• Data cleansing, shaping, and transformation techniques
• Using M Language in Power Query
• Dimensional modeling concepts – Star Schema
• Power BI data modeling best practices
• Measures and calculated columns
• DAX aggregator and iterator formulas
• Developing reports using standard and custom visuals
• Advanced visualization techniques: Bookmarking, Q&A, color themes
• Applying row-level security
• Sharing and collaborating on reports in Power BI Service
• Creating impactful dashboards
• Hands-on lab practices for real-world application

Prerequisites:
No prerequisites are required for this course, making it accessible to all individuals interested in expanding their Power BI expertise.
Course Materials:
You will receive a detailed course manual that includes presentation slides and essential reference materials.
Examination:
No Exam Required
Technical Requirements:
For eBooks:

• Internet access for downloading the eBook
• A laptop, tablet, smartphone, or eReader (excluding Kindle)
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)

Target Audience:
This Power BI training is perfect for professionals passionate about business intelligence, data visualization, and data analytics, including:

• Business Analysts
• Business Intelligence Managers
• Statisticians and Analysts
• Data Scientists
• Project Managers

Certification:
Upon successful completion, you will receive a Mangates Certificate of Completion.
*****Big Data Overview 1-Day Training*****
This is an awareness course designed to provide you with an understanding of Big Data, the potential sources of Big Data that can be used for solving real business problems. The course also introduces Big Data technologies, such as Hadoop and MongoDB, and provides the overview of data mining and the tools used in it.
*****Big Data Strategy 1-Day Training*****
Developing and implementing a Big Data strategy is vital if you want to stay in business in the coming years. Big Data offers so many benefits to organizations and research indicated that companies leveraging Big Data financially outperform their peers by 20% or more. So, if you do not want to be left behind, you should focus on Big Data now.
But what is Big Data? How should you develop a Big Data strategy? What can Big Data do for your organization and how should you deal with the privacy aspect of Big Data? Important questions to ask that can be difficult to answer without sufficient knowledge on Big Data.
This unique Big Data strategy training focuses on Big Data from a business perspective and will provide you with all the knowledge and valuable insights to develop a successful and winning Big Data strategy. This is the only training available that focuses on Big Data from a strategic point of view.
*****Mastering in DAX and Data Modelling 1-Day Training*****
Learn Microsoft Power BI with our comprehensive training courses. Our courses range from the basics of Power BI to complex data modelling using DAX and creating live dashboards for reporting. These courses are for anyone interested in business intelligence, reporting and complex data modelling.
*****Microsoft Power BI for Business Users 1-Day Training*****
Learn Microsoft Power BI with our comprehensive training courses. Our courses range from the basics of Power BI to complex data modelling using DAX and creating live dashboards for reporting. These courses are for anyone interested in business intelligence, reporting and complex data modelling.
*****CCC-Big Data Foundation 2-Days Training*****
The Big Data foundation course provides you with an understanding of Big Data, potential data sources that can be used for solving real business problems, and an overview of data mining and the tools used in it.
This is a fundamental course with practical exercises designed to provide you with hands-on experience in using two of the most popular technologies in Big Data processing – Hadoop and MongoDB. You will get the opportunity to practice installing these two technologies through lab exercises. The exercises expose you to real-life Big Data technologies with the purpose of obtaining results from real datasets from Twitter.
After completing the course, you will be equipped not only with fundamental Big Data knowledge, but will also be introduced to a working development environment containing Hadoop and MongoDB, installed by yourself. This practical knowledge can be used as a starting point in the organizational Big Data journey.
*****Microsoft Power BI Comprehensive 2-Days Training*****
Learn Microsoft Power BI with our comprehensive training courses. Our courses range from the basics of Power BI to complex data modelling using DAX and creating live dashboards for reporting. These courses are for anyone interested in business intelligence, reporting and complex data modelling.
*****Power BI Dashboard and Data Analysis 2-Days Training*****
Create stunning interactive reports and share amazing insights! Power BI gives Excel users the power to extract data from multiple sources, link it together, perform calculations and create powerful visualizations.
Power BI is an AMAZING cloud-based business analytics service provided by Microsoft that allows users to transform data into rich, interactive visual reports that present a 360-degree business view and improve business decision making.
Power BI Desktop is a development platform from Microsoft that allows users to connect to a huge range of data sources, clean and transform messy data, create relationships between data sets, perform calculations and prepare stunning interactive reports.
Power BI.com allows users to publish their interactive reports and share certain features of those reports with others. Reports published to PowerBI.com can be set to refresh automatically and can be interacted with online using any browser or mobile device.
*****Microsoft Power BI 2-Days Training*****
Power BI is the newest Microsoft Business Intelligence and Data Analysis tool. In this module we will go through basics of this product, and introduce all five components of Power BI (Power Query, Power Pivot, Power View, Power Map, and Power Q&A).
You will see some demos and introduction about Power BI desktop, Office 365 Power BI subscription, and Power BI website, and mobile apps. You will see some basic demos of how easy to use is Power BI in some scenarios.
*****Data Analysis 3-Days Bootcamp*****
The Data Analysis Boot Camp equips candidates with the knowledge, techniques and models to transform data into usable insights for making business decisions. The course simplifies complex concepts, breaks down math jargon and helps navigate complex symbols and equations. These skills enable candidates to zoom in on the most useful data and apply it in the real world. It also provides practical techniques for presenting findings to quickly make decisions that drive organizations forward. These tools include graphic presentation techniques and simplified models to transform the results of data analysis into digestible, easy-to-understand insights and usable recommendations.

Get ready to boost your public speaking skills in just one day at our workshop

Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom/ Virtual Live / Onsite
Course Overview:
Anyone in a leadership role or heading up a project that has to engage, persuade and influence others would benefit from these training course materials on Stakeholder Management.
Course Contents:
A stakeholder can be defined, in simple terms, as any person or organization whose behavior's or actions will have an impact on a result.
This training aims to help you identify your stakeholders; learn how to establish behavioral styles, understand the relationship between the style and their own and use this knowledge to build a strong working partnership that gets results.
By following a logical progression, through identification of stakeholders; initial contact; mapping of aims and ongoing planning, increased positive results can be achieved.
The early identification of the key influencers will ensure that projects are well managed from the start. Communication can be effectively tailored to the right people so as to guarantee an easier flow of information and quicker decision making. In the longer term, projects will require less micro-management as all involved will have a clear understanding of progress and goals.
Course Topics:
Using proven techniques and methods, this stakeholder management training will teach a full process for the best possible management of key Stakeholders:
Stakeholders Analysis
To get the best out of stakeholders it must be fully understood how they will fit into a project. Stakeholder analysis is a method of breaking down the full picture so as to identify and understand the key players.
Understanding Stakeholder Behaviors Styles
Once Stakeholders have been identified, and prioritized, we need to look at how our own behavioral style interacts with theirs. What style are you?
Identifying Stakeholder Needs
Once stakeholders have been identified and we have examined how behavioral styles interact, the next step is to look at how to work best with each one.
Securing Stakeholder Agreement
Once initial meetings have taken place, and ideas have been discussed, a progression plan can be created. The vital point of any on-going plan is to gain the agreement of all key Stakeholders, without which the project stalls.
On-going Stakeholder Management
The long-term success of your project will be reliant on the long-term contentment and involvement of your stakeholders.
Course Feature:
At the end of this stakeholder management training, you will be able to:

• Identify your style of stakeholder management along with the needs of your stakeholders.
• Recognize ways of securing stakeholder agreement.
• Distinguish the 6 different persuasion styles.
• State various methods to build an on-going relationship.
• Leave with a detailed understanding of each of the subjects covered along with a development action plan.

Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in learning Stakeholder Management Skills.
Note:
However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at info@mangates.com for dates and details of instructor-led live Virtual Sessions.
If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option, you can reach us at info@mangates.com for more details about on-site or corporate training.
Offers:
Groups of 3 people 10% Discount
Groups of 5 people 15% Discount
Groups of 10 people 20% Discount
Public Speaking Training: According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
Leading Effective Teams Training: This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.
Train the Trainer Training: Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. Your participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Presentation Skills Training: In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
Practical Sales Skills Training: These practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
Conflict Management Training: Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together. Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Power Query and Power Pivot for Excel Training: Power BI (including Power Query & Power Pivot) are the biggest Excel news items in the last 10 years. They give Excel users the power to draw information out of multiple sources, link it together then perform calculations on it that can then be sliced & diced any way you want.
Essential Management Skills Training: Every day, managers solve difficult problems, turn organisations around, and achieve astonishing performance. To be successful, every organisation needs good managers.
Manager Management Training: With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.
Sales Presentation Mastery Training: Sales are the absolute most essential component of any business, and selling skills are the most highly valued skills in today’s business landscape. The world's fastest growing and most successful businesses have one thing in common: they have effective sales people that drive their business forward.
Time Management Training: Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
Internet Marketing Fundamentals Training: Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with social media, as you have a low-cost marketing tool that can reach a large audience.

Certificate: Course Completion Certificate | Duration: 8 Hours
Delivery Mode: In-house/ Classroom / Online
Language: English | Credits: 8
Snacks, beverages, and lunch will be provided during the session.

Course Overview
Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.

This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.

Key Takeaways:

• Understand the Emotional Intelligence competency framework.
• Evaluate your current level of emotional intelligence.
• Apply techniques to maintain a high level of positivity and energy.
• Handle high-pressure situations and maintain high standards.
• Cultivate emotional resilience and maturity.
• Take responsibility for emotions and avoid blame or complaints.
• Apply emotional intelligence strategies in the workplace.
• Recognize how emotions affect thinking, goal-setting, relationships, and decisions.

Course Inclusions :

• Comprehensive Course Manual
• Presentation Slides

Note: No exam is required to complete this course.

Target Audience: This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.

©2025 Academy for Pros. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

Investing in Emotional Intelligence training for your team can significantly enhance collaboration, leadership, and overall workplace culture. This workshop will equip your employees with practical tools to manage emotions, communicate with empathy, and navigate challenges with resilience. As a result, you'll see stronger teamwork, improved client interactions, reduced conflicts, and a more engaged, productive workforce—making it a smart, future-focused investment for your organization’s growth and success.
corporate@academyforpros.com | info@academyforpros.com

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in classroom session

Course Delivery: Classroom

Course Overview:

The Personal Branding course is designed to help individuals identify and harness their unique assets, strengths, and skills, both personally and professionally. Through this course, you will learn the importance of how they present themselves and how others perceive them. Personal branding is not just about appearance but also about showcasing your vision and passions effectively.

With the knowledge gained from this course, you will learn how to build, protect, and live their personal brand, using tools like social media to shape their public image.

Learning Objectives:

• Understand the influences on their personal and professional lives.
• Sharpen their personal brand and know how to stand out.
• Recognize the importance of appearance and make strong first impressions.
• Utilize social media effectively to build their personal brand.
• Manage their brand during a crisis.
• Identify their brand's unique personality traits.
• Create a step-by-step success plan for personal branding.

Agenda:

• Module One: Defining Yourself (I)
• Module Two: Defining Yourself (II)
• Module Three: Controlling and Developing Your Image
• Module Four: Personal and Professional Influences
• Module Five: Sharpening Your Brand
• Module Six: Appearance Matters
• Module Seven: Social Media (I)
• Module Eight: Social Media (II)
• Module Nine: Brand Management During a Crisis
• Module Ten: Branding Personality Traits
• Module Eleven: Wrapping Up

Technical Requirements:

• Internet access for eBook downloads.
• Compatible devices: laptop, tablet, smartphone, eReader (excluding Kindle).
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader) for downloading and activating the eBook.

Target Audience

Anyone interested in developing their personal branding skills.

Certification:

Upon successful completion, you will receive a Mangates Certificate of Completion.

©️ 2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Elements of Risk Management Workshop: The mission of every organization is affected by today’s global economy and the digital era. Organizations are critically dependent on information technology (IT) to better support their business goals. Risk management plays a critical role in protecting an organization’s information assets, and its mission therein, from IT-related risk. An effective risk management process is an important component of a successful IT security program. The principal goal of an organization’s risk management process should be to protect the organization and its ability to perform their mission, not just its IT assets. Therefore, the risk management process should not be treated primarily as a technical function carried out by the IT experts who operate and manage the IT system, but as an essential management function of the organization.

Creative Problem Solving and Decision Making Workshop: This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.

Manager Management Workshop: With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Business Etiquette Workshop:This Business Etiquette training has been developed to help ensure the people in your organisation are aware of the importance of meeting common workplace standards. You may not be aware how certain behaviours affect others within the organisation, and indeed how that affects the business as a whole. Alternatively, it might be that people need to have honest conversations with each other to ensure they work together collaboratively.

The session will help you to build self-awareness and will highlight the important parts of business etiquette and why it’s such an important topic.

As our day to day roles move from the static office based 9-5 jobs to more flexible and remote working practices, it is becoming more important that we focus on modern business etiquette to ensure success. Whether it is in person or over email and telephone, it is worth thinking about our social impact and behaviours on others to ensure we work collaboratively and effectively.

Train-The-Trainer Workshop: Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. Your participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.

Our Train-The-Trainer workshop will provide your participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating, needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Presentation Skills - Professional Workshop: In today’s professional world many things are seen as a “given”. Every individual is expected to perform above average in its area of expertise and it is given that they will excel in interpersonal skills, including presentation and communication skills. Unfortunately this is not the norm. Presentations skills can be developed over time through practice and experience. However, without proper guidance and advice, anyone may develop wrongdoings that may unconsciously negatively impact the desired outcome; whether to entertain or educate the audience, or succeed in “selling” a specific idea or project.

Conflict Management Workshop: Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.

Conflict may emerge between managers and their staff, between team members or departments.

Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.

Employee Engagement Workshop: Employee engagement is a necessary strategy for companies that want to succeed in the marketplace. Employee engagement is not an HR initiative that managers are reminded to do once a year. It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.

This Employee Engagement training is suitable for anyone that works in a management or leadership role.

Help improve the engagement of your employees and increase business success.

Teamwork Skills: Communicating Effectively in Groups Workshop: Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

Business Succession Planning Training: Business Succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee’s retirement your participants will identify common obstacles and how to overcome them.

Our Business Succession Planning workshop will show you the differences between succession planning and mere replacement planning. How you prepare people to take on leadership responsibilities is just as important as hiring the right person for the job. Every company should have a form of succession planning in its portfolio.

Sales Presentation Mastery Training: Sales are the absolute most essential component of any business, and selling skills are the most highly valued skills in today’s business landscape. The world's fastest growing and most successful businesses have one thing in common: they have effective sales people that drive their business forward.

Successful sales professionals and teams that bring more business for their organizations, close more sales in less time than average sales professionals. Ineffective sales professionals on the other hand not only restrict revenue growth but also make a negative impact on the business’s brand value and market reputation.

Consistently developing and maintaining effective selling skills then becomes not only inevitable, but also critical in today’s dynamic business world where things are changing every single day.

Time Management Workshop: Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.

Internet Marketing Fundamentals Workshop: Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with social media, as you have a low-cost marketing tool that can reach a large audience.

Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

Emotional Intelligence Workshop: Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence workshop you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

Personal Branding Workshop: Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in classroom session

Course Overview:

In the modern workplace, effective management of remote teams is essential. Our Managing a Virtual Team training course is designed for professionals who lead teams operating in various locations, whether from home, on the road, or in a hybrid environment. This comprehensive course provides essential skills and strategies to enhance virtual leadership, ensuring your team remains engaged, motivated, and productive.

Key Course Contents:

Virtual team management presents unique challenges, and our training equips you with practical tools and methodologies to lead successfully in a remote environment. Key topics covered in the course include:

• Understanding Virtual Teams
• Benefits and Challenges of Remote Management
• Core Competencies and Skills for Virtual Managers
• Real-World Case Studies
• Building a Successful Virtual Team
• Trust-Building Strategies
• Effective Use of Technology
• Communication and Feedback Techniques
• Managing Performance Remotely
• Session Recap and Action Plan Development

Course Feature:

By the end of this Managing a Virtual Team workshop, you will be able to:

• Develop essential skills for effective remote team leadership.
• Build trust and foster engagement within your virtual team.
• Utilize advanced technology to enhance team communication and collaboration.
• Improve your feedback and communication strategies for better team performance.
• Manage team performance and productivity from a distance without micromanaging.

Who can Attend?

This course is ideal for:

• Managers and team leaders overseeing remote teams.
• Professionals looking to enhance their virtual management skills.
• Anyone interested in developing effective remote working practices.

Certification:

You will receive a Course Completion Certificate from Mangates upon successful completion of the training.

Why Choose This Course?

In a world where remote work is becoming the norm, mastering the skills to manage virtual teams effectively is crucial for career advancement and organizational success. This course not only benefits individual professionals but also equips organizations with the knowledge to foster high-performing virtual teams.

©️ 2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Absence Management 1-Day Workshop in your Location

This course provides several useful handouts and exercises relating to absence management. What is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? These training have been created to help safely navigate you through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Participants will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.

Account Management 1-Day Workshop in your Location

Account Management is an important role within any organization. Account Managers are responsible for nurturing customer relationships and increasing sales with their organization’s key customers. The Account Manager will usually act as the first point of contact for clients; responding to complaints, purchases, project requests, and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This Account Management course materials are suitable for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships, and in turn increasing business performance and sales success.

Conflict Management 1-Day Workshop in your Location

Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together. Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships. Conflict may emerge between managers and their staff, between team members or departments. Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging. Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money. It is therefore vital to manage conflict constructively.

Crisis Management 1-Day Workshop in your Location

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation, and respond appropriately is important, and requires not only training but practice. With our Crisis Management workshop, your participants will understand that a crisis can occur at any time. They will develop the skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Employee Engagement 1-Day Workshop in your Location

Employee engagement is a necessary strategy for companies that want to succeed in the marketplace. Employee engagement is not an HR initiative that managers are reminded to do once a year. It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results. These Employee Engagement training suitable for anyone that works in a management or leadership role.

Essential Management Skills 1-Day Workshop in your Location

Every day, managers solve difficult problems, turn organisations around, and achieve astonishing performance. To be successful, every organisation needs good managers. These Essential Management Skills training suitable for anyone that works in a management or leadership role. They will provide the perfect foundation for new managers to develop and grow, while giving existing managers the chance to review their current skills and build on their performance.

Human Resource Management 1-Day Workshop in your Location

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues. The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Leading Effective Teams 1-Day Workshop in your Location

This training based on leading teams, will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills. Course Contents: Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of a leader, both personally and from the point of view of the team.

Manager Management 1-Day Workshop in your Location

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team. Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Managing Performance 1-Day Workshop in your Location

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. This training set out to helps you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively co-operate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviours and ability in their role.

Risk Assessment 1-Day Workshop in your Location

Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. This risk assessment training course will give you the necessary information and skills to enable them to carry out a thorough and effective accident investigation. The law does not expect you to eliminate all risk, but you are required to protect people as far as ‘reasonably practicable’. We look at how to identify hazards within the workplace, recognize the risk, and implement a control measure.

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Integrated Communication Strategy 1 Day Workshop

Are you ready to enhance your communication skills? Join us for a dynamic 1-day workshop Learn effective strategies to master communication in various settings. Don't miss out on this opportunity to improve your communication abilities!

Course Overview :

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

In our daily interactions, whether at work, at home, or even with our pets, communication is a constant. Every gesture, word, and glance conveys meaning. The Communication Strategies workshop is designed to help participants unlock the full potential of their communication skills. By understanding various communication methods, attendees can enhance their personal and professional interactions, leading to widespread benefits across any organization.

Agenda

• Module One: The Big Picture
• Module Two: Understanding Communication Barriers
• Module Three: Paraverbal Communication Skills
• Module Four: Non-Verbal Communication
• Module Five: Speaking Like a STAR
• Module Six: Listening Skills
• Module Seven: Asking Good Questions
• Module Eight: Appreciative Inquiry
• Module Nine: Mastering the Art of Conversation
• Module Ten: Advanced Communication Skills
• Module Eleven: Wrapping Up

Learning Objectives

Participants in this workshop will learn to:

• Identify and overcome common communication barriers.
• Develop effective questioning techniques.
• Interpret non-verbal cues accurately.
• Listen actively and empathetically.
• Navigate difficult conversations with assertiveness.
• Handle challenging situations confidently.

Course Materials

Attendees will receive a comprehensive course manual, including presentation slides and reference materials. For those opting for the eBook version, an internet connection and a compatible device (excluding Kindle) with Adobe DRM-supported software are required. Instructions for downloading and activating the eBook will be provided.

Prerequisites

No prior knowledge or experience is required to attend this workshop. It is open to anyone interested in enhancing their communication abilities.

Target Audience

This workshop is perfect for anyone looking to improve their communication skills. Whether you're a professional seeking to enhance workplace interactions or someone interested in personal development, this course offers valuable insights for all.

Technical Requirements

For eBooks:

• Internet access for downloading the eBook
• A laptop, tablet, smartphone, or eReader (excluding Kindle)
• Adobe DRM-supported software (such as Digital Editions or Bluefire Reader)
• eBook download and activation instructions

Choosing the Communication Strategies course can bring several significant benefits to both the team and the organization as a whole

• Clarity and Direction: Effective communication strategies provide clarity on goals, tasks, and expectations. When team members understand what needs to be done and why, they can align their efforts more effectively.
• Coordination: Teams often consist of individuals with diverse skills and responsibilities. A communication strategy helps coordinate these efforts, ensuring that everyone is working towards the same objectives and avoiding duplication of work.
• Conflict Resolution: Clear communication channels and strategies help in resolving conflicts swiftly and constructively. When issues arise, team members can address them openly and find solutions collaboratively.
• Building Trust and Relationships: Good communication fosters trust among team members. When people feel heard and understood, they are more likely to trust their colleagues and work well together.
• Enhancing Innovation and Creativity: Open communication encourages the sharing of ideas and perspectives. This exchange can lead to innovative solutions and creative problem-solving within the team.
• Feedback Mechanisms: Communication strategies establish regular feedback loops, allowing team members to give and receive feedback on their performance. This continuous improvement helps the team adapt and grow over time.
• Cohesion and Team Spirit: Effective communication fosters a sense of belonging and unity within the team. When team members feel connected and valued, they are more motivated to contribute positively to the team's goals.
• Adaptability: In dynamic environments, communication strategies help teams stay agile and responsive to changes. They can quickly disseminate new information, adjust priorities, and reallocate resources as needed.
• Enhanced Decision Making: Good communication ensures that all relevant information is available when making decisions. Teams can make well-informed choices based on a comprehensive understanding of the situation.
• Performance Improvement: Overall, communication strategies contribute to improved team performance. By reducing misunderstandings, streamlining processes, and fostering a supportive environment, teams can achieve better outcomes.

To host the session for your group on-site, enquire us at corporate@mangates.com

©️ 2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

This workshop will provide an overview of Social Security payments, including eligibility, application processes, and strategies to maximize your retirement income. AARP New York is your wise friend - with the financial education you've been looking for!

About the Event AARP New York is proud to present Money Mindset, a bi-weekly series of virtual workshops designed to empower you with practical knowledge and skills for managing your money. From credit and debt to benefits and estate planning, each session will provide actionable insights to help you finesse your finances. On August 12, join us for Get Social Security Savvy. This workshop will provide an overview of Social Security payments, including eligibility, application processes, and strategies to maximize your retirement income. Register today! And please be sure to sign up for the next session in the series HERE.

How to Join Sign in to your aarp.org account or create an account to register for events. AARP membership is not required. You will receive an email with the Zoom link before the session. Consult your financial advisor for advice regarding your personal situation.