Join us for a fun and engaging workshop, where we'll dive into the art of providing excellent customer service in just one day.

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email : helen@shinebrightx.us

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email : helen@shinebrightx.us

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note:Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

• Conflicts
  • The intention behind the conflict
  • The cause and effect of the conflict
  • How did it happen
  • The consequences of the conflict
• Mindset Change
  • Importance for change
  • Getting rid of old habits
  • Various styles of employees
• The 5-step strategy in implementing the blueprint for Conflict Resolution
  • Self-Awareness and Self-Management
  • Emotions
  • Conflicting Styles
  • Conflicting Roles
  • Conflicting Resources
• Building and Sustaining Relationships with Colleagues
  • Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
  • The Mastery of Building Rapport at the Workplace
  • Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email: helen@shinebrightx.us

Project Management Techniques training, an Interactive workshop that is introduction to an updated and modern techniques about an implementation to become a great project manager

Project Management is all about being efficient and effective and in this workshop you will learn the concepts, techniques and processes that will help you lead projects successfully and motivate your team. In the course we find how project management enables organizational outcomes in terms of project selection, initiation, planning, execution, monitoring and controlling.

Project management techniques are specific methods and strategies used to plan, organize, execute, and control projects to ensure they are completed successfully within defined scope, time, and budget constraints. These techniques help project managers and teams streamline their workflows, allocate resources efficiently, manage risks, and achieve project goals. The right technique can depend on the project’s complexity, size, industry, and specific needs.

Regus - The venue will be close to your place. It can be conducted near your zip code.

Please note: Project Management Techniques is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features :

• Internationally acclaimed trainers compared to local trainers in physical classrooms.
• 8 hours intensive training on Project Management techniques
• Course completion certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• Real-World Simulations and Case Studies prepared by the industry expert
• 24/7 customer support

What you’ll learn ?

• Determine goals, objectives, and requirements of a project
• Understand planning: what it does and does not do
• Create a precedence network diagram to determine early and late schedules
• Analyze the critical path and explore duration compression options
• How to use Gantt and Milestone charts
• Implement and maintain performance measurement baselines
• Establish guidelines for successful closeout
• Apply general management skills to projects

Course Curriculum

1. Introduction to Project Management
   • Understanding the basics of project management.
   • Differentiating between projects and operational work.
   • Overview of the project management lifecycle.
2. Project Initiation
   • Defining project objectives, scope, and stakeholders.
   • Conducting feasibility studies and risk assessments.
   • Developing a project charter and obtaining approval.
3. Project Planning
   • Creating a project plan that includes tasks, timelines, and resources.
   • Defining project requirements and deliverables.
   • Developing a work breakdown structure (WBS).
   • Estimating project costs and budgeting.
   • Identifying and managing project risks.
   • Creating a communication plan.
4. Project Execution
   • Directing and managing project work.
   • Monitoring project progress and performance.
   • Managing changes and scope creep.
   • Ensuring resource allocation and task coordination.
   • Quality assurance and control.
5. Project Monitoring and Control
   • Tracking project metrics and key performance indicators (KPIs).
   • Identifying and addressing project issues and risks.
   • Adjusting project plans as needed.
   • Managing stakeholder expectations.
6. Project Closure
   • Conducting project reviews and lessons learned.
   • Obtaining final acceptance from stakeholders.
   • Archiving project documentation.
   • Celebrating project success and recognizing team contributions.
7. Project Management Tools and Software
   • Introduction to popular project management software (e.g., Microsoft Project, Jira, Trello).
   • Using tools for scheduling, resource management, and reporting.
8. Team Collaboration and Leadership
   • Effective communication and collaboration within project teams.
   • Leadership and motivation techniques.
   • Conflict resolution and negotiation skills.
9. Case Studies and Practical Exercises
   • Analyzing real-world project scenarios.
   • Participating in group discussions and problem-solving exercises.
   • Simulating project management challenges and decision-making.

We also provide the Corporate training at any remote location, if you have group participants. It can be conducted at your company premises on your preferred dates.

Looking forward to seeing you on board.

For more details, please contact us at susan@shinebrightx.us or call us at +1 (570) 630-9318.

Get introduced to the incredible concepts of Agile and Scrum with this beginner’s skills development course. Learn about the various Agile variants, including Scrum, Kanban, XP, and their tools. Master Agile Project Management (APM) and the 5-stage process for Agile software development before diving deep into Scrum.

Agile and Scrum are two versatile methodologies that have proven highly effective in transforming businesses, catalyzing innovation, and accelerating profitable growth. Scrum is the most dominant Agile framework, with a 58 percent adoption rate across organizations globally.

Understand how Agile is used in project development, including Agile estimation, planning, monitoring, tracking, and Agile metrics and tools. Gain an understanding of SAFe®, Disciplined Agile Delivery (DAD), and Large-Scale Scrum (LeSS) frameworks and get ready to take advantage of career-defining certification opportunities from global accreditation bodies like Scrum Alliance®, Scaled Agile Inc., and Scrum.org.

Leading organizations globally have adopted this powerful framework to improve time-to-market, boost quality, raise employee morale, and become truly adaptive.

Agile and Scrum roles are in high demand across industries. Build your Agile and Scrum skills and future-proof your job and business.

Key Features:

• 8-hour classroom setting / online instructor-led training
• Trained by Certified Scrum Trainers (CSTs)
• Earn 8 PDUs offered
• Hands-on exercises and real-world scenarios
• Course completion certificate

Learning Objectives:

• Structure a team with generalizing specialists so the team can develop working software incrementally.
• Practice and maintain a regular cadence when delivering working software each iteration.
• Follow the team approach; start as a team, finish as a team — and focus on delivering value to the organization.
• Gain knowledge and understanding of Agile principles and why they are so important for each team.
• Embrace the five levels of planning and recognize the value of continuous planning.
• Build a backlog of prioritized and estimated user stories that provide emergent requirements for analysis and foster customer engagement and understanding.
• Engage in more effective estimating (story points) and become more accurate by being less precise.
• Create accurate Agile release plans that connect you back to business expectations – including hard date commitments and fixed price models.

Prerequisites:

There are no eligibility requirements to attend the Agile and Scrum training. Everyone is welcome in the world of Agile and Scrum.

Agenda:

• Waterfall vs Agile
• Introduction to Agile Processes
• Agile Flavors
• Agile Project Delivery
• The Product Backlog
• Release Planning
• Planning & Estimation
• Scrum Fundamentals
• Advanced Scrum Topics
• Agile Adoption
• Kanban
• Scrum (3x3)
• Agile Project Simulation

Why global corporates prefer Learning Zone Inc. as a training partner:

An Enterprise Learning Solutions (ELS) provider, Learning Zone Inc. creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of Learning Zone’s repute in co-creating business value stems from:

• Training delivered in 45+ countries.
• 250+ industry-relevant courses.
• Best value for time & money invested.
• Training delivered by the industry expert
• Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
• Get trained at the best fee compared to other vendors
• Discounted fee offered for 7 or more attendees

We provide corporate training at your preferred locations and dates at no additional charge.

Contact us for more information:

Name: Debbie Riel
Email: debbie.riel@learninzone.com
Phone: +1 302.251.9769

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.

Please note: Conflict management is a 1-day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance
6. Build trust and credibility with colleagues and team members
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response
9. Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email: helen@shinebrightx.us

Get introduced to the incredible concepts of Agile and Scrum with this beginner’s skills development course. Learn about the various Agile variants, including Scrum, Kanban, XP, and their tools. Master Agile Project Management (APM) and the 5-stage process for Agile software development before diving deep into Scrum.

Agile and Scrum are two versatile methodologies that have proven highly effective in transforming businesses, catalyzing innovation, and accelerating profitable growth. Scrum is the most dominant Agile framework, with a 58 percent adoption rate across organizations globally.

Understand how Agile is used in project development, including Agile estimation, planning, monitoring, tracking, and Agile metrics and tools. Gain an understanding of SAFe®, Disciplined Agile Delivery (DAD), and Large-Scale Scrum (LeSS) frameworks and get ready to take advantage of career-defining certification opportunities from global accreditation bodies like Scrum Alliance®, Scaled Agile Inc., and Scrum.org.

Leading organizations globally have adopted this powerful framework to improve time-to-market, boost quality, raise employee morale, and become truly adaptive.

Agile and Scrum roles are in high demand across industries. Build your Agile and Scrum skills and future-proof your job and business.

Key Features:

• 8-hour classroom setting / online instructor-led training
• Trained by Certified Scrum Trainers (CSTs)
• Earn 8 PDUs offered
• Hands-on exercises and real-world scenarios
• Course completion certificate

Learning Objectives:

• Structure a team with generalizing specialists so the team can develop working software incrementally.
• Practice and maintain a regular cadence when delivering working software each iteration.
• Follow the team approach; start as a team, finish as a team — and focus on delivering value to the organization.
• Gain knowledge and understanding of Agile principles and why they are so important for each team.
• Embrace the five levels of planning and recognize the value of continuous planning.
• Build a backlog of prioritized and estimated user stories that provide emergent requirements for analysis and foster customer engagement and understanding.
• Engage in more effective estimating (story points) and become more accurate by being less precise.
• Create accurate Agile release plans that connect you back to business expectations – including hard date commitments and fixed price models.

Prerequisites:

There are no eligibility requirements to attend the Agile and Scrum training. Everyone is welcome in the world of Agile and Scrum.

Agenda:

• Waterfall vs Agile
• Introduction to Agile Processes
• Agile Flavors
• Agile Project Delivery
• The Product Backlog
• Release Planning
• Planning & Estimation
• Scrum Fundamentals
• Advanced Scrum Topics
• Agile Adoption
• Kanban
• Scrum (3x3)
• Agile Project Simulation

Why global corporates prefer Learning Zone Inc. as a training partner

An Enterprise Learning Solutions (ELS) provider, Learning Zone Inc. creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of Learning Zone’s repute in co-creating business value stems from:

• Training delivered in 45+ countries.
• 250+ industry-relevant courses.
• Best value for time & money invested.
• Training delivered by the industry expert
• Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
• Get trained at the best fee compared to other vendors
• Discounted fee offered for 7 or more attendees

*We provide corporate training at your preferred locations and dates at no additional charge.

Contact us for more information:

Name: Debbie Riel
Email: debbie.riel@learninzone.com
Phone: +1 302.251.9769

Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features:

• 8 Hours of intense classroom training
• Course Completion Certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
• Real-World Simulations and Case Studies prepared by the industry expert
• 15 Assessments and 13 Recall Quizzes
• 11 Comprehensive Assignments

Benefits of Conflict Management Training:

• Improved interpersonal relationships
• Better teamwork and collaboration
• Reduced workplace stress and tension
• Enhanced decision-making and problem-solving abilities
• A more positive organizational culture

What you’ll learn?

1. Increase your effectiveness in managing conflict.
2. Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
3. Gain confidence in holding difficult conversations calmly and assertively.
4. Manage difficult situations proactively.
5. See growth in your overall performance.
6. Build trust and credibility with colleagues and team members.
7. Identify common responses to conflicts in terms of behavior, thoughts and attitude.
8. Explore Aggressive, Passive and Assertive approaches and the consequence of each response.
9. Learn effective conflict resolution methods and best practices for managing conflicts.

Course Curriculum

Conflicts

• The intention behind the conflict
• The cause and effect of the conflict
• How did it happen
• The consequences of the conflict

Mindset Change

• Importance for change
• Getting rid of old habits
• Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

• Self-Awareness and Self-Management
• Emotions
• Conflicting Styles
• Conflicting Roles
• Conflicting Resources

Building and Sustaining Relationships with Colleagues

• Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
• The Mastery of Building Rapport at the Workplace
• Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Contact us:

Call us +1 (570) 630 9318

Email : helen@shinebrightx.us

Project Management Techniques training, an Interactive workshop that is introduction to an updated and modern techniques about an implementation to become a great project manager

Project Management is all about being efficient and effective and in this workshop you will learn the concepts, techniques and processes that will help you lead projects successfully and motivate your team. In the course we find how project management enables organizational outcomes in terms of project selection, initiation, planning, execution, monitoring and controlling.

Project management techniques are specific methods and strategies used to plan, organize, execute, and control projects to ensure they are completed successfully within defined scope, time, and budget constraints. These techniques help project managers and teams streamline their workflows, allocate resources efficiently, manage risks, and achieve project goals. The right technique can depend on the project’s complexity, size, industry, and specific needs

Regus - The venue will be close to your place. It can be conducted near your zip code

Please note: Project Management Techniques is a 1 day training program.

(Friday) Weekday Batch

(Saturday) Weekend Batch

Key Features :

• Internationally acclaimed trainers compared to local trainers in physical classrooms.
• 8 hours intensive training on Project Management techniques
• Course completion certificate
• Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
• Real-World Simulations and Case Studies prepared by the industry expert
• 24/7 customer support

What you’ll learn ?

• Determine goals, objectives, and requirements of a project
• Understand planning: what it does and does not do
• Create a precedence network diagram to determine early and late schedules
• Analyze the critical path and explore duration compression options
• How to use Gantt and Milestone charts
• Implement and maintain performance measurement baselines
• Establish guidelines for successful closeout
• Apply general management skills to projects

Course Curriculum

1. Introduction to Project Management
   • Understanding the basics of project management.
   • Differentiating between projects and operational work.
   • Overview of the project management lifecycle.
2. Project Initiation
   • Defining project objectives, scope, and stakeholders.
   • Conducting feasibility studies and risk assessments.
   • Developing a project charter and obtaining approval.
3. Project Planning
   • Creating a project plan that includes tasks, timelines, and resources.
   • Defining project requirements and deliverables.
   • Developing a work breakdown structure (WBS).
   • Estimating project costs and budgeting.
   • Identifying and managing project risks.
   • Creating a communication plan.
4. Project Execution
   • Directing and managing project work.
   • Monitoring project progress and performance.
   • Managing changes and scope creep.
   • Ensuring resource allocation and task coordination.
   • Quality assurance and control.
5. Project Monitoring and Control
   • Tracking project metrics and key performance indicators (KPIs).
   • Identifying and addressing project issues and risks.
   • Adjusting project plans as needed.
   • Managing stakeholder expectations.
6. Project Closure
   • Conducting project reviews and lessons learned.
   • Obtaining final acceptance from stakeholders.
   • Archiving project documentation.
   • Celebrating project success and recognizing team contributions.
7. Project Management Tools and Software
   • Introduction to popular project management software (e.g., Microsoft Project, Jira, Trello).
   • Using tools for scheduling, resource management, and reporting.
8. Team Collaboration and Leadership
   • Effective communication and collaboration within project teams.
   • Leadership and motivation techniques.
   • Conflict resolution and negotiation skills.
9. Case Studies and Practical Exercises
   • Analyzing real-world project scenarios.
   • Participating in group discussions and problem-solving exercises.
   • Simulating project management challenges and decision-making.

We also provide the Corporate training at any remote location, if you have group participants. It can be conducted at your company premises on your preferred dates.

Looking forward to seeing you on board.

For more details, please contact us at susan@shinebrightx.us or call us at +1 (570) 630-9318

Meet live with Bridgeport Employers

Join us for an informative luncheon with U.S. Senator Richard Blumenthal to hear about recent successes, challenges, and his visionary priorities for the future.

This Class is On_Demand and EverGreen! You don't have to wait!! You can take the class anytime you want, for as many times as you like!

Quality Management Essentials 1 Day Workshop

Come join us for a jam-packed day of learning and growth at our Quality Management Essentials Workshop! Don't miss out on this opportunity to enhance your skills and knowledge in quality management!

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

Quality management ensures that organizational processes, procedures, systems, and practices consistently deliver benefits and meet intended purposes. This training equips participants with the principles of quality management to enhance organizational practices and success.

Course Contents:

This course covers the history of Quality Management, highlighting its evolution from simple product inspection to Total Quality Management (TQM). Participants will learn about essential processes, ideas, tools, and techniques central to organizational development, change management, and performance improvement. The course emphasizes the importance of focusing on quality to avoid costs associated with poor quality and to maintain a positive business reputation.

Course Topics:

• Introduction, Objectives, and Expectations
• Background to Quality Management
• Quality Management Systems
• Total Quality Management (TQM)
• Quality Assurance and Control
• ISO 9001
• Continuous Improvement
• Kaizen
• Quality Management Tools and Techniques
• Quality Management Case Study
• Summary and Action Planning

Course Feature: Upon completion of this training, participants will:

• Describe Quality Management Systems.
• Recognize the value of Total Quality Management.
• Practice Quality Assurance and Control.
• Measure Quality and implement improvements.
• Apply Quality Management Tools and Techniques.

Certification:

Participants will receive a course completion certificate from Mangates.

Who can Attend?

Anyone interested in learning Quality Management Skills.

Quality management provides several benefits for teams within an organization:

• Improved Processes: Quality management frameworks like Six Sigma or Total Quality Management (TQM) emphasize the identification and elimination of inefficiencies and defects. Teams learn systematic approaches to streamline processes, leading to smoother workflows and fewer errors.
• Enhanced Productivity: By optimizing processes and reducing errors, teams can work more efficiently. This efficiency often translates into higher productivity as team members spend less time fixing mistakes or addressing customer complaints.
• Higher Customer Satisfaction: Quality management focuses on meeting customer expectations and delivering products or services that consistently meet or exceed quality standards. This leads to improved customer satisfaction and loyalty, as customers receive reliable products/services that fulfill their needs.
• Better Team Collaboration: Quality management often involves cross-functional teams working together to improve processes. This collaboration fosters a sense of teamwork and shared responsibility for quality outcomes, breaking down silos and enhancing communication between departments.
• Continuous Improvement Culture: Quality management promotes a culture of continuous improvement where teams are encouraged to identify opportunities for enhancement and implement changes proactively. This ongoing pursuit of excellence ensures that the organization remains competitive and adaptable in a dynamic market.
• Reduction in Costs: Quality management helps identify and eliminate waste, reduce rework, and optimize resource utilization. As a result, organizations can achieve cost savings through improved efficiency and reduced operational expenses.
• Compliance with Standards and Regulations: Many industries have stringent quality standards and regulatory requirements. Quality management ensures that teams adhere to these standards, reducing the risk of non-compliance and associated penalties.
• Employee Satisfaction and Engagement: Engaged employees are more likely to contribute positively to their work environment. Quality management fosters employee satisfaction by providing clear processes, support for skill development, and recognition for contributions to quality improvement efforts.

To host the session for your group on-site, enquire us at corporate@mangates.com

Certificate: Course Completion Certificate

Duration: 1 Day

Language: English

Credits: 8

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in classroom session

Course Overview:

In today’s global economy, Supply Chain Management is a critical skill that improves coordination and relationships between suppliers, producers, and customers. Effective supply chain management can streamline processes, lower costs, improve efficiency, and boost customer satisfaction. This course offers essential strategies and techniques to help you master supply chain management, ensuring that your business runs smoothly and efficiently in an increasingly interconnected world.

Learning Objectives:

• Understand the entire supply chain from the end-customer's perspective.
• Analyze store and merchandising operations in relation to the supply chain.
• Apply inventory management principles in a retail context.
• Navigate the complexities of transportation and logistics in retail.
• Implement procurement, order management, and customer relationship management techniques.
• Differentiating between supply chain planning and execution.
• Measure and evaluate the performance of supply chain activities.

Course Topics:

• Module 1: Why Supply Chain Management?
• Module 2: Why Supply Chain Management?
• Module 3: Key Supply Chain Terms (Part II)
• Module 4: The Three Levels of Supply Chain Management
• Module 5: The Five Stages of Supply Chain Management
• Module 6: The Flows of Supply Chain Management
• Module 7: Inventory Management Best Practices
• Module 8: Supply Chain Groups
• Module 9: Tracking and Monitoring Your Supply Chain
• Module 10: Supply Chain Event Management
• Module 11: Wrapping Up

Course Features:

This course will enable you to:

• Explore key supply chain concepts and terminologies.
• Manage the flow of goods, information, and finances across the supply chain.
• Implement inventory management practices such as Just-in-Time (JIT).
• Measure supply chain performance to drive organizational success.

Who can Attend?

This course is ideal for professionals who wish to gain a comprehensive understanding of supply chain management, including:

• Supply Chain Managers
• Operations Managers
• Inventory Managers
• Logistics Coordinators
• Procurement Specialists
• Business Analysts
• Anyone looking to improve their supply chain management skills

Technical Requirements (For eBooks):

• Internet connection for downloading the eBook
• Laptop, tablet, smartphone, or eReader (not compatible with Kindle)
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)

Certification:

You will receive a Course Completion Certificate from Mangates upon successful completion of the course.

©️ 2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

*****Absence Management 1-Day Workshop*****

This course provides several useful handouts and exercises relating to absence management. What is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? These training have been created to help safely navigate you through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. You will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.

*****Account Management 1-Day Workshop*****

Account Management is an important role within any organization. Account Managers are responsible for nurturing customer relationships and increasing sales with their organization’s key customers. The Account Manager will usually act as the first point of contact for clients; responding to complaints, purchases, project requests, and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This Account Management course materials are suitable for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships, and in turn increasing business performance and sales success.

*****Conflict Management 1-Day Workshop*****

Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together. Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships. Conflict may emerge between managers and their staff, between team members or departments. Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging. Our one-day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

*****Crisis Management 1-Day Workshop*****

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation, and respond appropriately is important, and requires not only training but practice. With our Crisis Management workshop, your participants will understand that a crisis can occur at any time. They will develop the skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

*****Employee Engagement 1-Day Workshop*****

Employee engagement is a necessary strategy for companies that want to succeed in the marketplace. Employee engagement is not an HR initiative that managers are reminded to do once a year. It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results. These Employee Engagement training suitable for anyone that works in a management or leadership role.

*****Essential Management Skills 1-Day Workshop*****

Every day, managers solve difficult problems, turn organisations around, and achieve astonishing performance. To be successful, every organisation needs good managers. These Essential Management Skills training suitable for anyone that works in a management or leadership role. They will provide the perfect foundation for new managers to develop and grow, while giving existing managers the chance to review their current skills and build on their performance.

*****Human Resource Management 1-Day Workshop*****

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues. The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

*****Leading Effective Teams 1-Day Workshop*****

This training based on leading teams, will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills. Course Contents: Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of a leader, both personally and from the point of view of the team.

*****Manager Management 1-Day Workshop*****

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team. Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

*****Managing Performance 1-Day Workshop*****

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. This training set out to helps you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively co-operate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviours and ability in their role.

Certificate: Course Completion Certificate | Duration: 8 Hours
Delivery Mode: In-house/Classroom/Online
Language: English | Credits: 8
Snacks, beverages, and lunch will be provided during the classroom session.

Course Overview:

The term ‘machine learning’ has increased in popularity in the last decade and is a technology which is becoming more commonly used within many organizations. With its ability to help solve business problems and develop new customer experiences, there is now a greater demand for individuals with the knowledge and skills to support organizations to successfully implement the technology to deliver improvements.

The EXIN BCS Machine Learning Award is designed for individuals wishing to gain an understanding of the principles of machine learning and the process through which it can be developed. This award explores what machine learning is and how it is used in practice. It provides an introduction into the different types of machine learning and the tools and techniques required to develop it, including a basic introduction to algorithms. This award will enable candidates to understand these concepts at a foundation level, enabling them to be better informed and equipping them with knowledge which they can build upon through further study and application.

Key Takeaways:

Machine learning is revolutionizing industries, powering fraud detection, personalized recommendations, and AI-driven automation—but how does it actually work? The EXIN BCS Machine Learning Award is designed to give you a solid foundation in ML principles, coding, algorithms, and real-world applications—without requiring deep technical expertise.
Here’s why this certification is essential for you:

• Learn what machine learning is, how it works, and its role within AI.
• Get insights into neural networks, regression, classification, clustering, and deep learning, and understand how they solve real-world problems.
• Understand how to collect, preprocess, and transform data for machine learning models, ensuring better accuracy and performance.
• Get sweeping knowledge across recommendation engines (e.g. Netflix, Spotify) to object recognition, prediction, and automation, and explore how ML is used in business globally.
• Become familiar with programming languages & ML frameworks such as Python, TensorFlow, Scikit-Learn, even if you have little programming experience.
• Learn how ML models are trained, tested, fine-tuned, and deployed in real-world scenarios.
• Understand the limitations, biases, and ethical considerations when implementing machine learning solutions.

Who is this certification for?

IT Professionals, Software Developers, Data Analysts, Data Scientists, Business Leaders & AI Strategists, Project Managers, Product Managers, Engineers & Technical Consultants, Individuals with an interest in AI and a background in science, engineering, knowledge engineering, finance, education, or IT services.

Requirements for Certification:

Successful completion of the EXIN BCS Machine Learning Award exam.

Examination Details

• Examination type: Multiple-choice questions
• Number of questions: 18, of which 2 scenario-based questions worth 2 points each
• Pass mark: 65% (13/20 questions)
• Open book: No
• Notes: No
• Electronic equipment/aides permitted: No
• Exam duration: 30 minutes

The Rules and Regulations for EXIN’s examinations apply to this exam.

©2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

If your company is focused on achieving more with fewer resources, building internal knowledge of machine learning is a smart, future-ready investment. Hosting the EXIN BCS Machine Learning Award – 1-Day Training for your team is more than just a learning initiative—it’s a strategic step toward innovation and staying ahead of the curve.
Empower your team with the skills to understand, apply, and manage machine learning technologies effectively and ethically across your organization.

📧 Contact us today to schedule a customized in-house, face-to-face session:
corporate@mangates.com | info@mangates.com

Get ready to master the essentials of strategic account management in our hands-on workshop

Join our 1-day workshop to master seamless business succession—secure your spot now!

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/ Classroom / Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview

This 1-Day Leading Essentials training program is designed for anyone currently in a leadership role, those preparing to step into one, or individuals looking to strengthen their leadership capabilities. Whether you're managing a small team or leading multiple departments, this course equips you with practical tools and insights to guide, motivate, and develop your people. An effective team is essential for any organization’s success — yet, it’s an area often left to chance. Without clear leadership, teams can become disengaged, disconnected from the organization’s goals, and ultimately underperform. This course explores what it takes to lead a high-performing team by understanding your role as a leader, both from your personal leadership perspective and in the context of your team’s dynamics.

Key Takeaways:
By the end of this course, you will be able to:

1. Define the qualities of an effective leader.
2. Benchmark themselves against those qualities and create a development plan.
3. Differentiating between leadership and management roles.
4. Communicate the organization’s vision effectively to their team.
5. Set clear, achievable team goals aligned with business objectives.
6. Motivate individuals by understanding their personal drivers.
7. Address and manage difficult behaviors constructively.
8. Challenge and support staff in meaningful, productive ways.
9. Coach team members using a straightforward, proven process.

Course Inclusions :
* Comprehensive Course Manual
* Presentation Slides
Note: No exam is required to complete this course.

©2025 Academy for Pros. This content is protected by copyright law. Copy or reproduction without permission is prohibited.

If you are a company that is striving to do more with less, empowering internal leaders is your greatest ROI, then this is your sign to host effective leadership skills training for your internal team. This is not just a development initiative—it’s a strategic investment in the future of your organization. Reach out to us today to discuss and arrange a face-to-face in-house training for your team.

corporate@academyforpros.com | info@academyforpros.com

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/ Classroom / Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview:

This 1-Day Leading Essentials training program is designed for anyone currently in a leadership role, those preparing to step into one, or individuals looking to strengthen their leadership capabilities. Whether you're managing a small team or leading multiple departments, this course equips you with practical tools and insights to guide, motivate, and develop your people.

An effective team is essential for any organization’s success — yet, it’s an area often left to chance. Without clear leadership, teams can become disengaged, disconnected from the organization’s goals, and ultimately underperform. This course explores what it takes to lead a high-performing team by understanding your role as a leader, both from your personal leadership perspective and in the context of your team’s dynamics.

Key Takeaways:

• Define the qualities of an effective leader.
• Benchmark themselves against those qualities and create a development plan.
• Differentiates between leadership and management roles.
• Communicate the organization’s vision effectively to their team.
• Set clear, achievable team goals aligned with business objectives.
• Motivate individuals by understanding their personal drivers.
• Address and manage difficult behaviors constructively.
• Challenge and support staff in meaningful, productive ways.
• Coach team members using a straightforward, proven process.

Who Can Attend?

Anybody who is interested in learning effective skills to lead a team.

©2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or reproduction without permission is prohibited.

Unlock your team's full potential with our "Leading Effective Teams" training—an in-house, face-to-face session designed to build the 10 essential soft skills that drive real results. From communication and emotional intelligence to adaptability, problem-solving, and collaboration, this course equips your team with the tools they need to lead with confidence and impact. Investing in these skills not only boosts individual performance but also strengthens team dynamics, enhances productivity, and supports long-term organizational success. Let us tailor the session to meet your unique goals—reach out today to get started.

corporate@mangates.com | info@mangates.com

Essential Management Skills 1 Day Workshop

Join us for a full day of interactive learning and practical strategies that you can implement right away. Our experienced facilitators will guide you through hands-on activities and real-world scenarios to help you develop your leadership abilities.

Course Overview: Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery Format: Classroom (Food and Beverages included)
Course Description:

Every day, managers solve difficult problems, turn organizations around, and achieve astonishing performance. To be successful, every organization needs good managers.

This Essential Management Skills training is suitable for anyone that works in a management or leadership role. It provides the perfect foundation for new managers to develop and grow while giving existing managers the chance to review their current skills and build on their performance.

Course Contents:

Develop the managers in your business and increase organizational performance. The nature of management is to motivate and coordinate others to cope with diverse and far-reaching challenges. Managers set up the conditions that help other people perform well.

In the past, many managers exercised tight control over employees. But the field of management is undergoing a revolution that asks managers to do more with less, to engage whole employees, to see change rather than stability as natural, and to inspire vision. These management skills training course materials will provide managers with the tools and techniques to perform effectively in the modern business world, helping them to inspire their team and set engaging targets to increase their chances of ensuring success.

Why is taking this Essential Management Skills training course a good idea?

Well, just imagine if you were better able to:

• Understand your management style and use it to effectively react to team requirements.
• Apply goals, strategy, objectives, and tasks to help prioritize and meet departmental outcomes.
• Concentrate on the important aspects of your work by delegating non-essential tasks.
• Provide employees with timely performance feedback and achieve smart conversations.
• Manage innovative meetings and communicate important business requirements.
• Motivate and inspire employees to ensure business success.

Ultimately, this training will help managers to engage and enthuse their team, becoming better able to adapt their approach to suit the demands of the role and achieve results.

This management skills training is designed to give leaders and managers the essential skills they need to not only improve their own skills but also drive the performance improvement of the people in their teams. The overall aim is to improve their ability to engage and motivate those around them and to increase business success through effective management techniques.

Course Topics:

• Introduction and Objectives
• Icebreaker
• Management as a Product
• Assessing Your Personal Management Style
• Setting Goals, Strategies, Objectives, Tasks and KPIs
• Prioritizing
• Delegating
• Giving Performance Feedback
• Managing Meetings
• Having Innovative Meetings
• Creating Engagement
• Motivation
• Summary

This course is highly interactive and includes activities, discussions, and exercises throughout to both engage the learners and help embed the learning.

Course Features:

At the end of this Essential Management Skills training, you will be able to:

• Use a framework for effective management
• Set goals, objectives, strategy, and KPIs
• Prioritize and organize your work effectively
• Create employee engagement
• Motivate and monitor your staff

Certification:

Upon completion of the training, you will receive a course completion certificate from Mangates.

Who Can Attend?

Anybody who is interested in learning Essential Management Skills.

Benefits of choosing Essential Management Skills

• Adaptability in Dynamic Environments: Participants will learn how to manage in constantly changing environments. This adaptability is crucial in today’s fast-paced business world where managers must handle shifting priorities and unforeseen challenges.
• Developing Emotional Intelligence: The course emphasizes the development of emotional intelligence, enabling managers to better understand and manage their own emotions and those of their team members. This skill is essential for fostering a positive work environment and effective conflict resolution.
• Strategic Thinking: Managers will enhance their ability to think strategically. This involves understanding the broader business context and making decisions that align with long-term organizational goals.
• Building a Coaching Culture: The course introduces techniques for coaching and mentoring employees. Managers learn how to develop their team’s skills and potential, fostering a culture of continuous improvement and personal development.
• Leveraging Technology for Management: The course covers how to use modern tools and technology to enhance management practices. This includes project management software, communication tools, and other digital resources that can streamline processes and improve efficiency.
• Time Management Mastery: The course provides advanced time management techniques, helping managers prioritize tasks more effectively and reduce stress, leading to a more balanced and productive work life.
• Networking Opportunities: Participants will have the opportunity to network with other managers and leaders, sharing experiences and best practices. This networking can lead to valuable professional connections and collaborations.
• Sustainable Leadership Practices: The course introduces sustainable leadership practices that promote long-term success. Managers will learn how to make decisions that are not only good for the business but also socially and environmentally responsible.
• Enhanced Innovation: Managers trained to foster creativity and innovation will help the organization stay ahead of the competition by continuously developing new ideas and approaches.
• Resilient Organizational Culture: The training promotes the development of a resilient culture where employees are encouraged to take initiative and adapt to changes, leading to a more robust and dynamic organization.
• Improved Stakeholder Relationships: Managers who are adept at strategic thinking and emotional intelligence can better manage relationships with stakeholders, including clients, partners, and investors, enhancing the organization’s reputation and growth potential.
• Holistic Employee Development: By building a coaching culture and focusing on personal development, the organization benefits from a more skilled and motivated workforce, ready to take on future challenges.
• Cost Efficiency: Effective management practices reduce waste and optimize resources, leading to significant cost savings for the organization.
• Scalable Leadership: The course equips managers with skills that can be scaled across the organization, ensuring a consistent and effective management approach at all levels.
• Improved Performance Metrics: By setting clear goals and KPIs, managers can better track and improve performance, leading to higher productivity and achievement of business objectives.
• Increased Competitive Edge: Organizations with well-trained managers can respond more swiftly and effectively to market changes, maintaining a competitive edge and driving business growth.
• Sustainable Business Growth: Managers who practice sustainable leadership ensure that the organization grows responsibly, balancing profitability with social and environmental considerations for long-term success.

To host the session for your group on-house, enquire us at corporate@mangates.com

Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom
Refreshments: Snacks, Beverages and Lunch included in classroom session
Course Overview:
Master the art of data reporting with our Microsoft Power BI for Report Developers Training Course. This intensive one-day course is designed for professionals seeking to enhance their skills in business intelligence, data visualization, and reporting using Power BI. Participants will learn how to create dynamic dashboards and perform complex data modeling using DAX (Data Analysis Expressions).
Learning Objectives:
By the end of this course, You will:

• Understand the primary features of a self-service Power BI solution
• Effectively utilize Power BI and its diverse data sources
• Combine, analyze, model, shape, and visualize data for comprehensive reporting
• Develop rich dashboards to present data insights effectively

Course Agenda:

• Overview of Power BI (Desktop & Service)
• Architecture modes: Import, Direct Query, Composite, and Live
• Data cleansing, shaping, and transformation techniques
• Using M Language in Power Query
• Dimensional modeling concepts – Star Schema
• Power BI data modeling best practices
• Measures and calculated columns
• DAX aggregator and iterator formulas
• Developing reports using standard and custom visuals
• Advanced visualization techniques: Bookmarking, Q&A, color themes
• Applying row-level security
• Sharing and collaborating on reports in Power BI Service
• Creating impactful dashboards
• Hands-on lab practices for real-world application

Prerequisites:
No prerequisites are required for this course, making it accessible to all individuals interested in expanding their Power BI expertise.
Course Materials:
You will receive a detailed course manual that includes presentation slides and essential reference materials.
Examination:
No Exam Required
Technical Requirements:
For eBooks:

• Internet access for downloading the eBook
• A laptop, tablet, smartphone, or eReader (excluding Kindle)
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)

Target Audience:
This Power BI training is perfect for professionals passionate about business intelligence, data visualization, and data analytics, including:

• Business Analysts
• Business Intelligence Managers
• Statisticians and Analysts
• Data Scientists
• Project Managers

Certification:
Upon successful completion, you will receive a Mangates Certificate of Completion.
*****Big Data Overview 1-Day Training*****
This is an awareness course designed to provide you with an understanding of Big Data, the potential sources of Big Data that can be used for solving real business problems. The course also introduces Big Data technologies, such as Hadoop and MongoDB, and provides the overview of data mining and the tools used in it.
*****Big Data Strategy 1-Day Training*****
Developing and implementing a Big Data strategy is vital if you want to stay in business in the coming years. Big Data offers so many benefits to organizations and research indicated that companies leveraging Big Data financially outperform their peers by 20% or more. So, if you do not want to be left behind, you should focus on Big Data now.
But what is Big Data? How should you develop a Big Data strategy? What can Big Data do for your organization and how should you deal with the privacy aspect of Big Data? Important questions to ask that can be difficult to answer without sufficient knowledge on Big Data.
This unique Big Data strategy training focuses on Big Data from a business perspective and will provide you with all the knowledge and valuable insights to develop a successful and winning Big Data strategy. This is the only training available that focuses on Big Data from a strategic point of view.
*****Mastering in DAX and Data Modelling 1-Day Training*****
Learn Microsoft Power BI with our comprehensive training courses. Our courses range from the basics of Power BI to complex data modelling using DAX and creating live dashboards for reporting. These courses are for anyone interested in business intelligence, reporting and complex data modelling.
*****Microsoft Power BI for Business Users 1-Day Training*****
Learn Microsoft Power BI with our comprehensive training courses. Our courses range from the basics of Power BI to complex data modelling using DAX and creating live dashboards for reporting. These courses are for anyone interested in business intelligence, reporting and complex data modelling.
*****CCC-Big Data Foundation 2-Days Training*****
The Big Data foundation course provides you with an understanding of Big Data, potential data sources that can be used for solving real business problems, and an overview of data mining and the tools used in it.
This is a fundamental course with practical exercises designed to provide you with hands-on experience in using two of the most popular technologies in Big Data processing – Hadoop and MongoDB. You will get the opportunity to practice installing these two technologies through lab exercises. The exercises expose you to real-life Big Data technologies with the purpose of obtaining results from real datasets from Twitter.
After completing the course, you will be equipped not only with fundamental Big Data knowledge, but will also be introduced to a working development environment containing Hadoop and MongoDB, installed by yourself. This practical knowledge can be used as a starting point in the organizational Big Data journey.
*****Microsoft Power BI Comprehensive 2-Days Training*****
Learn Microsoft Power BI with our comprehensive training courses. Our courses range from the basics of Power BI to complex data modelling using DAX and creating live dashboards for reporting. These courses are for anyone interested in business intelligence, reporting and complex data modelling.
*****Power BI Dashboard and Data Analysis 2-Days Training*****
Create stunning interactive reports and share amazing insights! Power BI gives Excel users the power to extract data from multiple sources, link it together, perform calculations and create powerful visualizations.
Power BI is an AMAZING cloud-based business analytics service provided by Microsoft that allows users to transform data into rich, interactive visual reports that present a 360-degree business view and improve business decision making.
Power BI Desktop is a development platform from Microsoft that allows users to connect to a huge range of data sources, clean and transform messy data, create relationships between data sets, perform calculations and prepare stunning interactive reports.
Power BI.com allows users to publish their interactive reports and share certain features of those reports with others. Reports published to PowerBI.com can be set to refresh automatically and can be interacted with online using any browser or mobile device.
*****Microsoft Power BI 2-Days Training*****
Power BI is the newest Microsoft Business Intelligence and Data Analysis tool. In this module we will go through basics of this product, and introduce all five components of Power BI (Power Query, Power Pivot, Power View, Power Map, and Power Q&A).
You will see some demos and introduction about Power BI desktop, Office 365 Power BI subscription, and Power BI website, and mobile apps. You will see some basic demos of how easy to use is Power BI in some scenarios.
*****Data Analysis 3-Days Bootcamp*****
The Data Analysis Boot Camp equips candidates with the knowledge, techniques and models to transform data into usable insights for making business decisions. The course simplifies complex concepts, breaks down math jargon and helps navigate complex symbols and equations. These skills enable candidates to zoom in on the most useful data and apply it in the real world. It also provides practical techniques for presenting findings to quickly make decisions that drive organizations forward. These tools include graphic presentation techniques and simplified models to transform the results of data analysis into digestible, easy-to-understand insights and usable recommendations.

This group is meeting in-person only

Coffee & General Networking: 7:45 am - 8:00 am; Meeting starts promptly at 8:00 am.

To register to attend:

please contact the Chamber Staff facilitator.

Valley Business Network is a category-exclusive networking group that meets on the 1st and 3rd Wednesdays of the month. VBN members represent a variety of industries and professions. The group's objective is to be a forum for relationship building with the goal of helping members to grow their networks. Additionally, VBN helps members become more informed business people, by sharing their expertise and learning from educational presentations provided by members and guest speakers.

Visitors are welcome. For more information on this Business Referral Group contact

the Chamber

today.

Please note:

Greater Valley Chamber membership is required to belong to this referral group.

VBN membership is by application and acceptance of the Advisory Board. There is a separate yearly membership fee due upon acceptance.

Meeting times/days may change due to special presentations, holidays, weather, etc.

Snow Policy: If Shelton schools are cancelled or delayed, the meeting will be held virtually.

Get ready to boost your public speaking skills in just one day at our workshop

Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom/ Virtual Live / Onsite
Course Overview:
Anyone in a leadership role or heading up a project that has to engage, persuade and influence others would benefit from these training course materials on Stakeholder Management.
Course Contents:
A stakeholder can be defined, in simple terms, as any person or organization whose behavior's or actions will have an impact on a result.
This training aims to help you identify your stakeholders; learn how to establish behavioral styles, understand the relationship between the style and their own and use this knowledge to build a strong working partnership that gets results.
By following a logical progression, through identification of stakeholders; initial contact; mapping of aims and ongoing planning, increased positive results can be achieved.
The early identification of the key influencers will ensure that projects are well managed from the start. Communication can be effectively tailored to the right people so as to guarantee an easier flow of information and quicker decision making. In the longer term, projects will require less micro-management as all involved will have a clear understanding of progress and goals.
Course Topics:
Using proven techniques and methods, this stakeholder management training will teach a full process for the best possible management of key Stakeholders:
Stakeholders Analysis
To get the best out of stakeholders it must be fully understood how they will fit into a project. Stakeholder analysis is a method of breaking down the full picture so as to identify and understand the key players.
Understanding Stakeholder Behaviors Styles
Once Stakeholders have been identified, and prioritized, we need to look at how our own behavioral style interacts with theirs. What style are you?
Identifying Stakeholder Needs
Once stakeholders have been identified and we have examined how behavioral styles interact, the next step is to look at how to work best with each one.
Securing Stakeholder Agreement
Once initial meetings have taken place, and ideas have been discussed, a progression plan can be created. The vital point of any on-going plan is to gain the agreement of all key Stakeholders, without which the project stalls.
On-going Stakeholder Management
The long-term success of your project will be reliant on the long-term contentment and involvement of your stakeholders.
Course Feature:
At the end of this stakeholder management training, you will be able to:

• Identify your style of stakeholder management along with the needs of your stakeholders.
• Recognize ways of securing stakeholder agreement.
• Distinguish the 6 different persuasion styles.
• State various methods to build an on-going relationship.
• Leave with a detailed understanding of each of the subjects covered along with a development action plan.

Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in learning Stakeholder Management Skills.
Note:
However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at info@mangates.com for dates and details of instructor-led live Virtual Sessions.
If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option, you can reach us at info@mangates.com for more details about on-site or corporate training.
Offers:
Groups of 3 people 10% Discount
Groups of 5 people 15% Discount
Groups of 10 people 20% Discount
Public Speaking Training: According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
Leading Effective Teams Training: This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.
Train the Trainer Training: Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. Your participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Presentation Skills Training: In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
Practical Sales Skills Training: These practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
Conflict Management Training: Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together. Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Power Query and Power Pivot for Excel Training: Power BI (including Power Query & Power Pivot) are the biggest Excel news items in the last 10 years. They give Excel users the power to draw information out of multiple sources, link it together then perform calculations on it that can then be sliced & diced any way you want.
Essential Management Skills Training: Every day, managers solve difficult problems, turn organisations around, and achieve astonishing performance. To be successful, every organisation needs good managers.
Manager Management Training: With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.
Sales Presentation Mastery Training: Sales are the absolute most essential component of any business, and selling skills are the most highly valued skills in today’s business landscape. The world's fastest growing and most successful businesses have one thing in common: they have effective sales people that drive their business forward.
Time Management Training: Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
Internet Marketing Fundamentals Training: Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with social media, as you have a low-cost marketing tool that can reach a large audience.

Reach out to Andrew LaForge: A.Laforge@centralctchambers.org to see if your category/industry is available.

Ready to Declare Your Independence from the 9-to-5?

Come join us at Lendmarq for an exciting event where you can learn how to break free from the traditional 9-to-5 work grind! Discover new opportunities, network with like-minded individuals, and gain insights on how to create a more flexible and fulfilling career path. Don't miss out on this chance to take control of your future and pursue your passions on your own terms. See you there!

Ready to Declare Your Independence from the 9-to-5?

Join us for "Declaration of Independence - Cutting the Cord with Your W2" – a powerful event designed for aspiring real estate entrepreneurs!

Discover how to break free to build lasting wealth and independence. We'll cover:

• Mindset & Money: Conquer fears, build your financial runway, master budgeting and personal expense analysis, and plan your professional exit.
• Strategic Business Planning: Develop a clear roadmap for your real estate venture, setting goals and charting your course to success.
• The Power of Independence: Unlock unlimited earning potential, design your ideal lifestyle, and maximize tax advantages.
• Gradual Separation Strategy: Learn how to build your real estate business part-time, proving your concept before making the full leap.
• Healthcare & Benefits: Navigate self-employed health insurance options and secure your financial future.
• Real-Life Inspiration: Hear success stories and actionable advice from those who've made the leap!

Date: Thursday, July 3

Time: 5:30-8 pm

Location/Platform: Lendmarq, 290 Post Road West, Westport, CT

Business On The Beach
Business Mixer Networking Experience

Private Location
(Location will be sent out with ticket purchase July 1st)

• Join us for "Business Mixer" the ultimate networking experience where entrepreneurship meets beach vibes!
• This event is designed for entrepreneurs, business owners, influencers, and professionals looking to connect, collaborate, and elevate their brands all while enjoying the beach scene.
• What to Expect: Networking Opportunities – Meet like-minded individuals and potential business partners. Special Guest – Gain insights from industry leaders on business growth, branding, and marketing.
• Indulge in a premium business mixer while engaging in meaningful conversations.

"Business Mixer" is the perfect space to make valuable connections in a relaxed and inspiring atmosphere. Secure your spot today and take your business to the next level at the beach! "Limited tickets available – RSVP now!"

The Bars On I-95 Brunch is an exclusive, invite-only event that brings together hip-hop tastemakers, artists, media personalities, and industry executives for a curated experience blending culture, conversation, and community. Set in an intimate, upscale setting, the brunch features live DJ sets, freestyle performances, and panel-style discussions that highlight meaningful connections and honor the entrepreneurs, artists, tastemakers, and industry leaders who champion real hip-hop.

OnLine, OnDemand, EverGreen & No Waiting! Start learning as soon as you register! Take it whenever you want! As many times as you want!!!